How To Fix CNVA_00555_MSG052 - Error in retrieving Database size

SAP Error Message - Details

• Message type: E = Error

• Message class: CNVA_00555_MSG - Maintaining Messages for Run Time Analysis Tool

• Message number: 052

• Message text: Error in retrieving Database size

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CNVA_00555_MSG052 - Error in retrieving Database size ?

  The SAP error message CNVA_00555_MSG052 indicates that there is an issue with retrieving the database size during a database migration or system copy process. This error can occur for various reasons, and understanding the cause is essential for troubleshooting and resolving the issue.
  Possible Causes:
  
  Database Connectivity Issues: The SAP system may not be able to connect to the database due to network issues, incorrect database configuration, or database service not running.
  Insufficient Permissions: The user account used for the migration may not have the necessary permissions to access the database or retrieve its size.
  Database Configuration Issues: There may be misconfigurations in the database settings that prevent the retrieval of size information.
  Database Corruption: In some cases, corruption in the database can lead to issues when trying to retrieve metadata, including size information.
  SAP Kernel or Software Version: The version of the SAP kernel or the database software may not be compatible or may have bugs that affect the retrieval process.
  
  Solutions:
  
  
  Check Database Connectivity:
  
  Ensure that the database is running and accessible.
  Verify network settings and ensure that there are no firewalls blocking access.
  
  
  
  Verify User Permissions:
  
  Check the permissions of the user account being used for the migration. Ensure it has the necessary rights to access the database and retrieve size information.
  
  
  
  Review Database Configuration:
  
  Check the database configuration settings in the SAP system. Ensure that they are correctly set up to allow size retrieval.
  
  
  
  Database Health Check:
  
  Perform a health check on the database to identify any corruption or issues. Use database-specific tools to check for integrity and consistency.
  
  
  
  Update SAP Kernel and Database Software:
  
  Ensure that you are using the latest version of the SAP kernel and database software. Apply any relevant patches or updates that may address known issues.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may provide specific guidance or fixes related to this error message.
  
  
  
  Log Analysis:
  
  Review the logs for more detailed error messages that may provide additional context for the issue. This can help in pinpointing the exact cause.
  
  
  
  Related Information:
  
  SAP Support Portal: Utilize the SAP Support Portal to search for specific notes or documentation related to the error message.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Refer to the official SAP documentation for guidelines on database migration and system copy processes, as they may contain troubleshooting steps for common errors.
  
  If the issue persists after trying the above solutions, it may be necessary to engage SAP support for further assistance.