How To Fix CNVA_00555_MSG036 - Unable to Refresh Monitor

SAP Error Message - Details

• Message type: E = Error

• Message class: CNVA_00555_MSG - Maintaining Messages for Run Time Analysis Tool

• Message number: 036

• Message text: Unable to Refresh Monitor

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CNVA_00555_MSG036 - Unable to Refresh Monitor ?

  The SAP error message CNVA_00555_MSG036: Unable to Refresh Monitor typically occurs in the context of SAP's Change and Transport System (CTS) or during the monitoring of transport requests. This error can arise due to various reasons, including issues with the transport management system, network problems, or configuration issues.
  Causes:
  
  Network Issues: There may be connectivity problems between the SAP system and the database or application server.
  Authorization Problems: The user may not have the necessary authorizations to access the transport monitor.
  System Configuration: Incorrect configuration settings in the transport management system can lead to this error.
  Database Issues: Problems with the database, such as locks or performance issues, can prevent the monitor from refreshing.
  Transport Directory Issues: Issues with the transport directory or transport files can also cause this error.
  
  Solutions:
  
  Check Network Connectivity: Ensure that there are no network issues affecting the connection between the SAP application server and the database.
  Review Authorizations: Verify that the user has the necessary authorizations to access the transport monitor. You may need to check roles and profiles assigned to the user.
  Check Configuration: Review the transport management configuration settings in transaction STMS to ensure everything is set up correctly.
  Database Health Check: Perform a health check on the database to ensure it is functioning properly. Look for locks or performance issues that may be affecting the system.
  Transport Directory: Check the transport directory for any inconsistencies or issues. You can use transaction SE01 to review transport requests and their statuses.
  System Logs: Check the system logs (transaction SM21) for any related error messages that could provide more context on the issue.
  Restart Services: If the issue persists, consider restarting the relevant SAP services or the application server to clear any temporary issues.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as STMS (Transport Management System), SE01 (Transport Organizer), and SM21 (System Log) for monitoring and troubleshooting.
  Documentation: Review SAP documentation related to the Change and Transport System for best practices and configuration guidelines.
  
  If the problem continues after trying the above solutions, it may be beneficial to contact SAP support for further assistance.