How To Fix CNVA_00555_MSG019 - Error in retrieving system details

SAP Error Message - Details

• Message type: E = Error

• Message class: CNVA_00555_MSG - Maintaining Messages for Run Time Analysis Tool

• Message number: 019

• Message text: Error in retrieving system details

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CNVA_00555_MSG019 - Error in retrieving system details ?

  The SAP error message CNVA_00555_MSG019 typically indicates an issue with retrieving system details, which can occur during various operations, such as system migrations or data transfers. Here’s a breakdown of the potential causes, solutions, and related information for this error:
  Causes:
  
  Network Issues: There may be connectivity problems between the SAP system and the database or other systems it needs to communicate with.
  Authorization Problems: The user executing the operation may not have the necessary permissions to access the required system details.
  Configuration Errors: Incorrect configuration settings in the SAP system or in the migration tools can lead to this error.
  System Downtime: The target system or database might be down or undergoing maintenance.
  Data Consistency Issues: There may be inconsistencies in the data that prevent the system from retrieving the necessary details.
  
  Solutions:
  
  Check Network Connectivity: Ensure that the network connection between the SAP system and any external systems is stable and functioning properly.
  Verify User Authorizations: Check the user roles and permissions to ensure that the user has the necessary access rights to retrieve system details.
  Review Configuration Settings: Go through the configuration settings related to the migration or data transfer process to ensure they are correct.
  System Status Check: Verify that all relevant systems (source and target) are up and running. If any system is down, wait until it is back online.
  Data Consistency Check: Run consistency checks on the data to identify and resolve any issues that may be causing the error.
  Consult SAP Notes: Look for specific SAP Notes related to this error message in the SAP Support Portal. There may be patches or updates that address this issue.
  
  Related Information:
  
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance. They can provide more detailed diagnostics and solutions based on your specific system configuration.
  Documentation: Review the official SAP documentation for the specific module or tool you are using, as it may contain troubleshooting steps for common errors.
  Community Forums: Check SAP community forums or user groups for discussions related to this error. Other users may have encountered similar issues and can offer insights.
  
  By following these steps, you should be able to diagnose and resolve the CNVA_00555_MSG019 error in your SAP environment.