How To Fix CNVA_00006_MSG117 - Error in loading Value help

SAP Error Message - Details

• Message type: E = Error

• Message class: CNVA_00006_MSG - Message class for Content Based Search

• Message number: 117

• Message text: Error in loading Value help

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CNVA_00006_MSG117 - Error in loading Value help ?

  The SAP error message CNVA_00006_MSG117 typically indicates an issue with loading value help in the context of SAP applications, particularly when using the SAP Fiori interface or other UI technologies that rely on value help for input fields.
  Cause:
  The error can be caused by several factors, including:
  
  Data Model Issues: The underlying data model may not be correctly defined or may have inconsistencies that prevent the value help from loading.
  Authorization Issues: The user may not have the necessary authorizations to access the data required for the value help.
  Backend Service Issues: The OData service or backend logic that provides the value help may be malfunctioning or not properly configured.
  Network Issues: Connectivity problems between the frontend and backend systems can also lead to this error.
  Configuration Errors: Incorrect configuration in the SAP Fiori app or the underlying SAP system can prevent value help from being loaded.
  
  Solution:
  To resolve the CNVA_00006_MSG117 error, you can take the following steps:
  
  
  Check Authorizations: Ensure that the user has the necessary authorizations to access the data for the value help. This may involve checking roles and permissions in the SAP system.
  
  
  Review Data Model: Verify that the data model is correctly defined and that there are no inconsistencies. This may involve checking the relevant CDS views or database tables.
  
  
  Test OData Service: Use the SAP Gateway Client (transaction /IWFND/GW_CLIENT) to test the OData service that provides the value help. Check for any errors or issues in the service response.
  
  
  Check Configuration: Review the configuration settings for the Fiori app or the relevant SAP transaction to ensure that everything is set up correctly.
  
  
  Network Connectivity: Ensure that there are no network issues affecting the connection between the frontend and backend systems.
  
  
  Debugging: If you have access to the development environment, consider debugging the application to identify where the error occurs in the code.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or updates that may address this specific error.
  
  
  Contact SAP Support: If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance.
  
  
  Related Information:
  
  SAP Fiori Documentation: Review the official SAP Fiori documentation for guidelines on value help implementation and troubleshooting.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /IWFND/MAINT_SERVICE for managing OData services and /IWFND/GW_CLIENT for testing them.
  
  By following these steps, you should be able to diagnose and resolve the CNVA_00006_MSG117 error effectively.