How To Fix CNVA_00006_MSG068 - No search values maintained for scan,Worklist cannot be released

SAP Error Message - Details

• Message type: E = Error

• Message class: CNVA_00006_MSG - Message class for Content Based Search

• Message number: 068

• Message text: No search values maintained for scan,Worklist cannot be released

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CNVA_00006_MSG068 - No search values maintained for scan,Worklist cannot be released ?

  The SAP error message CNVA_00006_MSG068 indicates that there are no search values maintained for a scan, which prevents the worklist from being released. This error typically occurs in the context of the SAP Convergent Charging or Convergent Invoicing modules, where worklists are used to manage and process various tasks.
  Cause:
  The error is caused by the absence of necessary search criteria or parameters that are required to execute a scan or process a worklist. This can happen due to:
  
  Missing Configuration: The search values or criteria have not been defined in the system.
  Incorrect Settings: The settings for the worklist or scan may be incorrectly configured.
  Data Issues: There may be issues with the underlying data that the worklist is trying to process.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Configuration:
  
  Navigate to the relevant configuration settings in SAP for the worklist or scan.
  Ensure that the necessary search values are defined and maintained correctly.
  
  
  
  Maintain Search Values:
  
  Go to the transaction or configuration area where you can maintain search values for the worklist.
  Add or update the search values as required.
  
  
  
  Review Worklist Settings:
  
  Check the settings for the specific worklist you are trying to release.
  Ensure that all required parameters are filled in and correctly configured.
  
  
  
  Data Validation:
  
  Validate the data that the worklist is supposed to process.
  Ensure that there are no missing or incorrect entries that could lead to this error.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on maintaining search values for your version of SAP.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Depending on your SAP version, you may need to use specific transaction codes to access configuration settings (e.g., SPRO for configuration).
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Roles: Ensure that you have the necessary permissions to make changes to the configuration settings.
  
  By following these steps, you should be able to identify and resolve the issue causing the CNVA_00006_MSG068 error in SAP.