How To Fix CNV_PE_UI345 - Knowledge base opens in a new session

SAP Error Message - Details

• Message type: E = Error

• Message class: CNV_PE_UI -

• Message number: 345

• Message text: Knowledge base opens in a new session

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CNV_PE_UI345 - Knowledge base opens in a new session ?

  The SAP error message CNV_PE_UI345 typically relates to issues encountered in the SAP system during data migration or conversion processes, particularly when using the SAP S/4HANA Migration Cockpit or similar tools. This error indicates that the knowledge base or help documentation is opening in a new session, which can be disruptive to the user experience.
  Cause:
  
  Session Management: The error may occur due to session management settings in the SAP system. If the system is configured to open links in a new session, it can lead to confusion and errors when users are trying to access help documentation.
  Browser Compatibility: Sometimes, the issue can be related to the web browser being used. Certain browsers may handle session management differently, leading to unexpected behavior.
  System Configuration: There may be specific configurations in the SAP system that dictate how help documentation is displayed, which could lead to this error.
  
  Solution:
  
  Check Browser Settings: Ensure that the browser settings are configured to allow pop-ups and that it is compatible with the SAP system. Try using a different browser to see if the issue persists.
  Session Management Configuration: Review the SAP system's session management settings. Consult with your SAP Basis team to ensure that the settings are optimized for user experience.
  SAP Notes: Check for any relevant SAP Notes or patches that address this specific error. SAP frequently releases updates that may resolve known issues.
  User Training: Provide training or documentation to users on how to navigate the system effectively, especially when accessing help documentation.
  Contact SAP Support: If the issue persists, consider reaching out to SAP Support for further assistance. They may have additional insights or solutions based on the specific version of SAP you are using.
  
  Related Information:
  
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can share their solutions.
  Documentation: Review the official SAP documentation related to the Migration Cockpit or the specific tool you are using to see if there are any known issues or best practices.
  System Logs: Check system logs for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to address the CNV_PE_UI345 error and improve the user experience when accessing the knowledge base in SAP.