How To Fix CNV_PE234 - Job information of worklist item could not be reset

SAP Error Message - Details

• Message type: E = Error

• Message class: CNV_PE - General messages for posting engine

• Message number: 234

• Message text: Job information of worklist item could not be reset

What causes this issue?

Trying to reset the job information (removing the job name/job count) of
worklist item <ZH>&V1&</> (ID: <ZH>&V2&</>) failed.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check the error log and try to fix the issue. Execute the activity
afterwards again.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CNV_PE234 - Job information of worklist item could not be reset ?

  The SAP error message CNV_PE234, which states "Job information of worklist item could not be reset," typically occurs in the context of data migration or conversion processes, particularly when using the SAP S/4HANA Migration Cockpit or similar tools. This error indicates that there was an issue resetting the job information for a specific worklist item, which can hinder the data migration process.
  Causes:
  
  Incomplete or Corrupted Data: The worklist item may have incomplete or corrupted data that prevents the job information from being reset.
  Locking Issues: There may be database locks on the worklist item, preventing the system from making changes.
  Authorization Issues: The user executing the operation may not have the necessary authorizations to reset the job information.
  Technical Issues: There could be underlying technical issues, such as problems with the database or the migration tool itself.
  Configuration Issues: Incorrect configuration settings in the migration cockpit or related tools may lead to this error.
  
  Solutions:
  
  Check Data Integrity: Review the worklist item for any missing or corrupted data. Ensure that all required fields are filled out correctly.
  Release Locks: If there are database locks, you may need to identify and release them. This can often be done by checking transaction SM12 for lock entries.
  Review Authorizations: Ensure that the user has the necessary authorizations to perform the reset operation. You may need to consult with your SAP security team.
  Restart the Job: Sometimes, simply restarting the job or the migration process can resolve transient issues.
  Check Logs: Review the application logs (transaction SLG1) for more detailed error messages that can provide insights into the root cause.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide patches and updates.
  Contact SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the context in which it occurred.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SLG1 (Application Log), SM37 (Job Monitoring), and SM12 (Lock Entries).
  Migration Cockpit Documentation: Review the official SAP documentation for the Migration Cockpit, which may provide additional context and troubleshooting steps.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can share their solutions.
  
  By following these steps, you should be able to diagnose and potentially resolve the CNV_PE234 error in your SAP environment.