How To Fix CNV_PE217 - Worklist item must not be processed due to wrong item status

SAP Error Message - Details

• Message type: E = Error

• Message class: CNV_PE - General messages for posting engine

• Message number: 217

• Message text: Worklist item must not be processed due to wrong item status

What causes this issue?

Worklist item (ID: &V1&) has status &V2& which prevents the current
activity from being executed.

System Response

Worklist item internal key (if available): <ZH>&V3&</><ZH>.</>

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CNV_PE217 - Worklist item must not be processed due to wrong item status ?

  The SAP error message CNV_PE217 indicates that a worklist item cannot be processed because it is in an incorrect status. This error typically arises in the context of data migration or conversion processes, particularly when using SAP's tools for data migration, such as the SAP S/4HANA Migration Cockpit or other data conversion tools.
  Cause:
  The error can occur due to several reasons:
  
  Incorrect Status: The worklist item may be in a status that does not allow it to be processed. For example, it might be marked as "completed," "failed," or "not ready."
  Data Integrity Issues: There may be underlying data integrity issues that prevent the item from being processed.
  Configuration Issues: The configuration of the migration tool or the worklist itself may not be set up correctly, leading to status mismatches.
  User Permissions: The user attempting to process the worklist item may not have the necessary permissions to change the status or process the item.
  
  Solution:
  To resolve the CNV_PE217 error, you can take the following steps:
  
  
  Check Worklist Item Status:
  
  Review the status of the worklist item in the migration tool. Ensure that it is in a status that allows processing (e.g., "ready" or "in progress").
  
  
  
  Update Status:
  
  If the item is in an incorrect status, you may need to update it manually. This could involve changing the status back to a processable state, depending on the tool's capabilities.
  
  
  
  Review Logs and Messages:
  
  Check the logs and messages associated with the worklist item for any additional information that might indicate why the status is incorrect.
  
  
  
  Data Validation:
  
  Validate the data associated with the worklist item to ensure there are no integrity issues that could be causing the status problem.
  
  
  
  Configuration Review:
  
  Review the configuration settings of the migration tool to ensure everything is set up correctly.
  
  
  
  User Permissions:
  
  Ensure that the user has the necessary permissions to process the worklist item. If not, consult with your SAP security team to adjust permissions.
  
  
  
  Consult Documentation:
  
  Refer to the official SAP documentation or notes related to the specific migration tool you are using for any additional troubleshooting steps or known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Migration Cockpit Documentation: Review the documentation for the SAP S/4HANA Migration Cockpit or the specific data migration tool you are using for best practices and troubleshooting tips.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the CNV_PE217 error and implement a solution to resolve it.