How To Fix CNV_OR_REP031 - The receiver and the subject of the mail must be specified

SAP Error Message - Details

• Message type: E = Error

• Message class: CNV_OR_REP -

• Message number: 031

• Message text: The receiver and the subject of the mail must be specified

What causes this issue?

If the receipient or the subject of the mail has not been specified,
then no mail can be sent.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Open the step details and maintain the parameters to specify the mail
receipient and the subject.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CNV_OR_REP031 - The receiver and the subject of the mail must be specified ?

  The SAP error message CNV_OR_REP031 indicates that there is an issue with sending an email, specifically that both the receiver and the subject of the email must be specified. This error typically occurs in the context of SAP applications that involve reporting or notifications, particularly when using the SAP Connect (SCOT) or similar functionalities.
  Cause:
  The error is caused by one or more of the following reasons:
  
  Missing Receiver Email Address: The email address of the recipient is not provided or is empty.
  Missing Subject Line: The subject line of the email is not specified, which is required for the email to be sent.
  Configuration Issues: There may be issues with the configuration of the email sending functionality in SAP, such as incorrect settings in transaction SCOT or SOST.
  Program Logic: The program or report that is attempting to send the email may not be correctly populating the required fields.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Email Configuration:
  
  Go to transaction SCOT and ensure that the SMTP node is correctly configured.
  Verify that the email settings are properly set up and that the system can send emails.
  
  
  
  Review the Program/Report:
  
  If you are running a specific report or program, check the code to ensure that both the receiver's email address and the subject line are being populated correctly.
  If you have access to the ABAP code, look for the section where the email is being constructed and ensure that the necessary fields are filled.
  
  
  
  Test Email Sending:
  
  You can test sending an email manually using transaction SOST to see if the system can send emails without errors.
  If you can send emails manually, the issue may be specific to the program or report.
  
  
  
  Provide Required Fields:
  
  If you are using a custom program or report, ensure that the logic includes checks to verify that both the receiver and subject are provided before attempting to send the email.
  
  
  
  Consult Documentation:
  
  Check SAP documentation or notes related to the specific program or functionality you are using for any additional requirements or known issues.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: SCOT (SAPconnect), SOST (Send Requests), SE80 (Object Navigator for ABAP development).
  SAP Notes: Search for relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Email Configuration: Familiarize yourself with the configuration settings for email in SAP, including SMTP settings and user authorizations.
  
  By following these steps, you should be able to identify and resolve the issue causing the CNV_OR_REP031 error message.