How To Fix CNV_OR_REP011 - Getting job name and count from runtime information failed

SAP Error Message - Details

• Message type: E = Error

• Message class: CNV_OR_REP -

• Message number: 011

• Message text: Getting job name and count from runtime information failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CNV_OR_REP011 - Getting job name and count from runtime information failed ?

  The SAP error message CNV_OR_REP011 indicates that there was a failure in retrieving job names and counts from runtime information during a conversion or replication process. This error typically occurs in the context of data migration or system conversion scenarios, often involving the SAP S/4HANA migration process or other data transformation tasks.
  Causes:
  
  Job Not Found: The job that the system is trying to access may not exist or may have been deleted.
  Authorization Issues: The user executing the job may not have the necessary authorizations to access job information.
  System Configuration: There may be issues with the configuration of the background job processing in the SAP system.
  Database Issues: There could be problems with the database that prevent the retrieval of job information.
  Technical Errors: There may be underlying technical issues or bugs in the SAP system that are causing the failure.
  
  Solutions:
  
  Check Job Status: Verify if the job in question exists and is active. You can do this by checking the job overview in transaction SM37.
  Review Authorizations: Ensure that the user has the necessary authorizations to view and manage background jobs. You may need to consult with your security team to adjust roles and permissions.
  System Logs: Check the system logs (transaction SM21) for any related error messages that could provide more context about the failure.
  Job Configuration: Review the configuration settings for background job processing. Ensure that the job scheduling and execution settings are correctly configured.
  Database Health: Check the health of the database and ensure that there are no connectivity issues or performance bottlenecks.
  SAP Notes: Look for relevant SAP Notes that may address this specific error. SAP frequently releases updates and patches that can resolve known issues.
  Restart the Job: If the job has failed, consider restarting it after addressing any underlying issues.
  Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM37 (Job Monitoring), SM21 (System Log), and SU53 (Authorization Check).
  SAP Notes: Search the SAP Support Portal for notes related to CNV_OR_REP011 or similar error messages.
  Documentation: Review the official SAP documentation for the specific migration or conversion process you are working on, as it may contain troubleshooting steps for common errors.
  
  By following these steps, you should be able to diagnose and resolve the CNV_OR_REP011 error in your SAP environment.