How To Fix CNV_NCE_BAS178 - Cannot reset job status (job &1 is running)

SAP Error Message - Details

• Message type: E = Error

• Message class: CNV_NCE_BAS - Number conversion engine: messages

• Message number: 178

• Message text: Cannot reset job status (job &1 is running)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CNV_NCE_BAS178 - Cannot reset job status (job &1 is running) ?

  The SAP error message CNV_NCE_BAS178 indicates that there is an issue with resetting the job status because the specified job (denoted by &1) is currently running. This error typically occurs in the context of data migration or conversion processes, particularly when using the SAP S/4HANA Migration Cockpit or similar tools.
  Cause:
  
  Job is Active: The primary cause of this error is that the job you are trying to reset is still in an active state. This means that the job has not completed its execution, and therefore, its status cannot be reset.
  Job Locking: There may be a locking mechanism in place that prevents the job status from being modified while the job is still running.
  System Performance: If the system is under heavy load, it may take longer for jobs to complete, leading to this error if you attempt to reset the status prematurely.
  
  Solution:
  
  Check Job Status: Use transaction code SM37 to check the status of the job. Look for the job with the name specified in the error message and verify if it is indeed running.
  Wait for Completion: If the job is running, you may need to wait for it to complete before attempting to reset the status again.
  Terminate the Job: If the job is stuck or taking too long, you can consider terminating it. In transaction SM37, select the job and choose the option to cancel or terminate it. Be cautious with this approach, as it may lead to data inconsistencies if the job was performing critical operations.
  Review Job Logs: After the job has completed or been terminated, review the job logs for any errors or warnings that may provide insight into why the job was running for an extended period.
  Retry the Operation: Once the job is no longer running, you can attempt to reset the job status again.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SM37 (Job Monitoring) and SM21 (System Log) to monitor jobs and system performance.
  Job Management: Understanding how to manage background jobs in SAP can help prevent similar issues in the future. This includes knowing how to schedule, monitor, and troubleshoot jobs.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps. You can search the SAP Support Portal for notes related to job management and the CNV_NCE_BAS178 error.
  
  If the problem persists after following these steps, consider reaching out to your SAP Basis team or SAP support for further assistance.