How To Fix CNV_NCE_BAS004 - Object &1: knowledge base does not contain info. about customer objects

CNV_NCE_BAS004 - Overview

• Message type: E = Error

• Message class: CNV_NCE_BAS - Number conversion engine: messages

• Message number: 004

• Message text: Object &1: knowledge base does not contain info. about customer objects

What causes this issue?

The system has found a customer object. The knowledge base for number
range objects does not contain any information about customer objects.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

CNV_NCE_BAS004 - Details

• The SAP error message CNV_NCE_BAS004 indicates that the knowledge base does not contain information about the specified customer object. This error typically arises during data migration or conversion processes, particularly when using SAP's tools for data migration, such as the SAP S/4HANA Migration Cockpit or other conversion tools.
  
  Cause:
  
  
  Missing Knowledge Base Entries: The error suggests that the system is unable to find the necessary information or mappings for the specified customer object in the knowledge base. This could be due to:
  
  The object not being defined in the migration tool's knowledge base.
  The object being a custom development or enhancement that is not recognized by the standard migration tools.
  The knowledge base not being updated or not containing the latest entries for the specific version of the software.
  
  
  
  Incorrect Configuration: There may be issues with the configuration of the migration tool or the specific settings related to the customer object.
  
  
  Version Mismatch: The version of the