How To Fix CNV_MBT_XAPP_A013 - System information cannot be obtained for package &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CNV_MBT_XAPP_A - Message classes for all Cross-Application functions

• Message number: 013

• Message text: System information cannot be obtained for package &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CNV_MBT_XAPP_A013 - System information cannot be obtained for package &1 ?

  The SAP error message CNV_MBT_XAPP_A013 indicates that the system is unable to retrieve information for a specific package. This error typically occurs during data migration or conversion processes, particularly when using SAP's Migration Cockpit or similar tools.
  Cause:
  
  Missing Package Information: The package specified in the error message may not exist in the system or may not be properly defined.
  Authorization Issues: The user executing the migration may not have the necessary authorizations to access the package or its related objects.
  System Configuration: There may be issues with the system configuration or settings that prevent the retrieval of package information.
  Transport Issues: If the package is part of a transport request, it may not have been imported correctly into the target system.
  
  Solution:
  
  Check Package Existence: Verify that the package specified in the error message exists in the system. You can do this by using transaction SE80 or SE11 to look for the package.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the package. You may need to consult with your security team to check the user's roles and permissions.
  System Configuration: Review the system configuration settings related to the migration process. Ensure that all necessary components are correctly set up.
  Transport Verification: If the package is part of a transport request, check that the transport has been successfully imported into the target system. You can use transaction STMS to monitor transport requests.
  Check Logs: Look at the logs for more detailed error messages that might provide additional context. You can check transaction SLG1 for application logs related to the migration process.
  Consult Documentation: Refer to SAP documentation or notes related to the specific migration tool you are using for any known issues or additional troubleshooting steps.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that might address this specific error or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found.
  Migration Cockpit Documentation: Review the official SAP documentation for the Migration Cockpit or the specific tool you are using for any guidelines or prerequisites that may have been overlooked.
  
  If the issue persists after following these steps, consider reaching out to SAP support for further assistance.