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Message type: E = Error
Message class: CNV_MBT_SNAP - Messages for Snap Schor Integration
Message number: 173
Message text: Unmounting was not successful.
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CNV_MBT_SNAP173
- Unmounting was not successful. ?The SAP error message CNV_MBT_SNAP173: Unmounting was not successful typically occurs during the execution of a migration or conversion process, particularly when using the SAP S/4HANA Migration Cockpit or similar tools. This error indicates that the system was unable to unmount a specific file system or directory that is required for the migration process.
Causes:
- File System Lock: The file system or directory may be in use by another process, preventing it from being unmounted.
- Permissions Issues: The user executing the migration may not have the necessary permissions to unmount the file system.
- Incomplete Processes: There may be ongoing processes or transactions that are still accessing the file system.
- Configuration Issues: Incorrect configuration settings in the migration tool or the underlying system may lead to this error.
- System Resource Issues: Insufficient system resources (like memory or disk space) can also lead to unmounting failures.
Solutions:
- Check for Active Processes: Use system monitoring tools to check if any processes are using the file system. Terminate or complete those processes before attempting to unmount again.
- Verify Permissions: Ensure that the user has the necessary permissions to unmount the file system. You may need to run the command as a superuser or administrator.
- Manual Unmounting: Try to manually unmount the file system using command-line tools (e.g.,
umount
in Unix/Linux systems) to see if any specific error messages are returned.- Review Logs: Check the SAP logs and system logs for any additional error messages or warnings that could provide more context about the failure.
- Restart Services: If the issue persists, consider restarting the relevant services or the entire system to clear any locks or resource issues.
- Consult Documentation: Refer to the SAP documentation for the specific migration tool you are using for any known issues or additional troubleshooting steps.
- Contact SAP Support: If the problem cannot be resolved with the above steps, consider reaching out to SAP Support for further assistance.
Related Information:
By following these steps, you should be able to diagnose and resolve the CNV_MBT_SNAP173 error effectively.
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