How To Fix CNV_MBT_SNAP173 - Unmounting was not successful.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CNV_MBT_SNAP - Messages for Snap Schor Integration

  • Message number: 173

  • Message text: Unmounting was not successful.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CNV_MBT_SNAP173 - Unmounting was not successful. ?

    The SAP error message CNV_MBT_SNAP173: Unmounting was not successful typically occurs during the execution of a migration or conversion process, particularly when using the SAP S/4HANA Migration Cockpit or similar tools. This error indicates that the system was unable to unmount a specific file system or directory that is required for the migration process.

    Causes:

    1. File System Lock: The file system or directory may be in use by another process, preventing it from being unmounted.
    2. Permissions Issues: The user executing the migration may not have the necessary permissions to unmount the file system.
    3. Incomplete Processes: There may be ongoing processes or transactions that are still accessing the file system.
    4. Configuration Issues: Incorrect configuration settings in the migration tool or the underlying system may lead to this error.
    5. System Resource Issues: Insufficient system resources (like memory or disk space) can also lead to unmounting failures.

    Solutions:

    1. Check for Active Processes: Use system monitoring tools to check if any processes are using the file system. Terminate or complete those processes before attempting to unmount again.
    2. Verify Permissions: Ensure that the user has the necessary permissions to unmount the file system. You may need to run the command as a superuser or administrator.
    3. Manual Unmounting: Try to manually unmount the file system using command-line tools (e.g., umount in Unix/Linux systems) to see if any specific error messages are returned.
    4. Review Logs: Check the SAP logs and system logs for any additional error messages or warnings that could provide more context about the failure.
    5. Restart Services: If the issue persists, consider restarting the relevant services or the entire system to clear any locks or resource issues.
    6. Consult Documentation: Refer to the SAP documentation for the specific migration tool you are using for any known issues or additional troubleshooting steps.
    7. Contact SAP Support: If the problem cannot be resolved with the above steps, consider reaching out to SAP Support for further assistance.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide patches and updates.
    • Migration Cockpit Documentation: Review the official SAP documentation for the Migration Cockpit for best practices and troubleshooting tips.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.

    By following these steps, you should be able to diagnose and resolve the CNV_MBT_SNAP173 error effectively.

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