How To Fix CNV_MBT_09_A013 - Client information from the receiver could not be retrieved

SAP Error Message - Details

• Message type: E = Error

• Message class: CNV_MBT_09_A - Message class for drop-solution

• Message number: 013

• Message text: Client information from the receiver could not be retrieved

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CNV_MBT_09_A013 - Client information from the receiver could not be retrieved ?

  The SAP error message CNV_MBT_09_A013 indicates that the system is unable to retrieve client information from the receiver during a data migration or conversion process. This error typically occurs in the context of SAP's Migration Cockpit or during data transfer processes, particularly when using the SAP S/4HANA Migration tools.
  Causes:
  
  Configuration Issues: The receiver system may not be properly configured to allow client information retrieval. This could be due to incorrect settings in the RFC (Remote Function Call) destination or missing authorizations.
  Network Issues: There may be network connectivity problems between the source and receiver systems, preventing the retrieval of client information.
  Authorization Problems: The user executing the migration may not have the necessary authorizations to access client information in the receiver system.
  System Downtime: The receiver system might be down or undergoing maintenance, making it temporarily unavailable for client information retrieval.
  Incorrect Receiver System: The specified receiver system might be incorrect or not set up properly in the migration settings.
  
  Solutions:
  
  Check Configuration: Verify the configuration of the RFC destination in the SAP system. Ensure that it points to the correct receiver system and that all necessary parameters are set correctly.
  Test Connectivity: Use transaction SM59 to test the connection to the receiver system. Ensure that the connection is successful and that there are no network issues.
  Review Authorizations: Ensure that the user executing the migration has the necessary authorizations in both the source and receiver systems. This may involve checking roles and profiles assigned to the user.
  Check System Status: Confirm that the receiver system is up and running. If it is down, wait until it is back online before attempting the migration again.
  Validate Receiver System: Double-check that the correct receiver system is specified in the migration settings. If necessary, update the settings to point to the correct system.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM59 (RFC Destinations), SU01 (User Maintenance), and ST22 (Dump Analysis) for troubleshooting.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the official SAP documentation for the Migration Cockpit or the specific migration tool you are using for any additional configuration or setup requirements.
  
  If the issue persists after following these steps, consider reaching out to SAP support for further assistance, providing them with detailed information about the error and the steps you have already taken.