How To Fix CNV_MBT_09_A002 - Client information not present in the receiver


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CNV_MBT_09_A - Message class for drop-solution

  • Message number: 002

  • Message text: Client information not present in the receiver

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CNV_MBT_09_A002 - Client information not present in the receiver ?

    The SAP error message CNV_MBT_09_A002 indicates that client information is not present in the receiver during a data migration or transformation process. This error typically arises in the context of SAP's Migration Cockpit or during data transfer processes where client-specific data is being handled.

    Cause:

    1. Missing Client Information: The error usually occurs when the system is unable to find the necessary client information in the target system or receiver. This could be due to:

      • The client not being created or configured in the target system.
      • Incorrect mapping of client data between the source and target systems.
      • Issues with the data extraction process that did not include client information.
    2. Configuration Issues: There may be configuration issues in the migration settings that prevent the correct identification of client data.

    3. Data Integrity Issues: The source data may not have the required client information, leading to this error during the migration process.

    Solution:

    1. Check Client Configuration: Ensure that the target system has the necessary client created and configured. You can do this by:

      • Logging into the target SAP system and checking the client settings.
      • Verifying that the client exists and is active.
    2. Review Mapping Settings: Check the mapping settings in the migration tool to ensure that client information is correctly mapped from the source to the target system. This includes:

      • Ensuring that the client field is included in the data extraction and transformation process.
      • Verifying that the mapping rules are correctly defined.
    3. Data Validation: Validate the source data to ensure that it contains the required client information. If the client information is missing, you may need to:

      • Update the source data to include the necessary client details.
      • Re-extract the data if necessary.
    4. Consult Documentation: Refer to the SAP documentation related to the specific migration tool or process you are using. There may be specific guidelines or troubleshooting steps provided for this error.

    5. Logs and Traces: Check the logs and traces generated during the migration process for more detailed error messages or warnings that could provide additional context for the issue.

    6. SAP Support: If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance. They may provide insights based on the specific version of SAP you are using and any known issues.

    Related Information:

    • Migration Cockpit: Familiarize yourself with the SAP Migration Cockpit, as it is often the tool used for data migration and may have specific settings related to client data.
    • SAP Notes: Search for relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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