How To Fix CNV_MBT388 - No user from previous package to add


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CNV_MBT - PCL message class

  • Message number: 388

  • Message text: No user from previous package to add

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CNV_MBT388 - No user from previous package to add ?

    The SAP error message CNV_MBT388: No user from previous package to add typically occurs during the execution of a migration or data transfer process, particularly when using the SAP S/4HANA Migration Cockpit or similar tools. This error indicates that the system is unable to find a user from a previous package that is required for the current operation.

    Cause:

    1. Missing User Data: The error often arises when the migration process expects to find user data from a previous migration package, but that data is either missing or not correctly referenced.
    2. Incorrect Configuration: There may be a misconfiguration in the migration settings or parameters that leads to the system not being able to identify the required user.
    3. Data Integrity Issues: If there are issues with the integrity of the data being migrated, such as missing records or inconsistencies, this can lead to the error.
    4. Version Compatibility: The migration package may not be compatible with the current version of the SAP system being used.

    Solution:

    1. Check Migration Package: Ensure that the previous migration package is correctly set up and that all necessary user data is included. Verify that the package has been executed successfully before running the current migration.
    2. Review Configuration: Double-check the configuration settings for the migration process. Ensure that all parameters are correctly defined and that the system is pointing to the right data sources.
    3. Data Validation: Perform a data validation check to ensure that all required user records are present and correctly formatted. Look for any missing or corrupted data that could be causing the issue.
    4. Consult Documentation: Refer to the SAP documentation for the specific migration tool you are using. There may be specific guidelines or troubleshooting steps provided for this error.
    5. SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve the issue.
    6. Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. They can provide more detailed insights based on your specific system configuration and migration scenario.

    Related Information:

    • Migration Cockpit: Familiarize yourself with the SAP S/4HANA Migration Cockpit and its functionalities, as well as the prerequisites for successful data migration.
    • User Management: Understand how user management works in SAP, including roles, authorizations, and how they relate to migration processes.
    • Data Migration Best Practices: Review best practices for data migration in SAP environments to minimize the risk of encountering similar issues in the future.

    By following these steps, you should be able to identify the root cause of the CNV_MBT388 error and implement a suitable solution.

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