How To Fix CNV_MBT349 - Problem inserting the user information for package &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CNV_MBT - PCL message class

• Message number: 349

• Message text: Problem inserting the user information for package &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CNV_MBT349 - Problem inserting the user information for package &1 ?

  The SAP error message CNV_MBT349, which states "Problem inserting the user information for package &1," typically occurs during data migration or conversion processes, particularly when using the SAP Migration Cockpit or similar tools. This error indicates that there was an issue inserting user information related to a specific package during the migration process.
  Causes:
  
  Authorization Issues: The user executing the migration may not have the necessary authorizations to insert user information into the database.
  Data Integrity Issues: There may be inconsistencies or invalid data in the source system that prevent successful insertion.
  Database Constraints: Constraints such as primary keys, foreign keys, or unique indexes in the target database may be violated.
  Technical Issues: There could be technical problems such as database connectivity issues, or the database might be in a locked state.
  Configuration Errors: Incorrect configuration settings in the migration tool or the target system can lead to this error.
  
  Solutions:
  
  Check Authorizations: Ensure that the user executing the migration has the necessary authorizations to perform the operation. This may include roles related to data migration and user management.
  Review Data: Check the data being migrated for any inconsistencies or invalid entries. Ensure that all required fields are populated and that the data adheres to the expected formats.
  Examine Database Constraints: Review the database schema for any constraints that might be causing the insertion to fail. Make sure that the data being inserted does not violate any constraints.
  Check Logs: Look at the detailed logs generated during the migration process for more specific error messages that can provide insight into the root cause of the issue.
  Database Health: Ensure that the database is healthy and that there are no connectivity issues. Check for any locks or performance issues that might be affecting the migration.
  Configuration Review: Review the configuration settings of the migration tool to ensure they are set up correctly for the target system.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Migration Documentation: Refer to the official SAP documentation for the migration tool you are using, as it may contain specific guidelines or troubleshooting tips.
  Community Forums: Consider searching or posting in SAP community forums or support channels, as other users may have encountered and resolved similar issues.
  
  If the problem persists after trying the above solutions, it may be beneficial to engage SAP support for further assistance.