How To Fix CNV_MBT180 - Customer is not in client '000'

SAP Error Message - Details

• Message type: E = Error

• Message class: CNV_MBT - PCL message class

• Message number: 180

• Message text: Customer is not in client '000'

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CNV_MBT180 - Customer is not in client '000' ?

  The SAP error message CNV_MBT180 indicates that a customer record is not found in the specified client, which in this case is client '000'. This error typically arises during data migration or conversion processes, particularly when using the SAP S/4HANA Migration Cockpit or similar tools.
  Cause:
  
  
  Client-Specific Data: The error suggests that the customer data you are trying to access or migrate is not available in the client '000'. This could be due to:
  
  The customer record was created in a different client.
  The customer data was not properly transported or imported into client '000'.
  The customer data might have been deleted or not yet created in the target client.
  
  
  
  Configuration Issues: There may be configuration issues in the system that prevent the proper mapping or recognition of customer records.
  
  
  Data Migration Issues: If you are performing a data migration, the source data may not have been correctly mapped to the target client.
  
  
  Solution:
  
  
  Check Customer Existence: Verify if the customer record exists in client '000'. You can do this by:
  
  Logging into client '000' and using transaction codes like XD03 (Display Customer) to check if the customer exists.
  
  
  
  Data Transport: If the customer record exists in another client, you may need to transport the data to client '000' or create the customer record in client '000'.
  
  
  Review Migration Settings: If you are using a migration tool, review the mapping and settings to ensure that the customer data is being correctly referenced and migrated.
  
  
  Client-Specific Configuration: Ensure that any necessary configuration for customer data is set up in client '000'. This includes checking the relevant customizing settings.
  
  
  Consult Documentation: Refer to the SAP documentation related to the migration process you are using. There may be specific steps or prerequisites that need to be followed.
  
  
  Check Authorization: Ensure that you have the necessary authorizations to view or manipulate customer data in client '000'.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as XD01 (Create Customer), XD02 (Change Customer), and XD03 (Display Customer).
  SAP Notes: Check for any SAP Notes related to the CNV_MBT180 error for additional troubleshooting steps or patches.
  Migration Cockpit: If using the SAP S/4HANA Migration Cockpit, review the migration object settings and ensure that the source and target mappings are correctly defined.
  
  If the issue persists after following these steps, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.