How To Fix CNV_MBT099 - At least one of the locked user could not be unlocked.

SAP Error Message - Details

• Message type: E = Error

• Message class: CNV_MBT - PCL message class

• Message number: 099

• Message text: At least one of the locked user could not be unlocked.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CNV_MBT099 - At least one of the locked user could not be unlocked. ?

  The SAP error message CNV_MBT099 typically occurs during a data migration or conversion process, particularly when using the SAP S/4HANA Migration Cockpit or similar tools. This error indicates that at least one of the users that were locked during the migration process could not be unlocked, which can prevent the migration from proceeding successfully.
  Causes:
  
  User Lock Status: The user accounts that are locked may have been locked due to various reasons, such as failed login attempts or administrative actions.
  Authorization Issues: The user performing the migration may not have the necessary authorizations to unlock the locked users.
  System Configuration: There may be system settings or configurations that prevent the unlocking of users.
  Database Constraints: There could be database constraints or issues that prevent the unlocking of user accounts.
  
  Solutions:
  
  
  Unlock Users Manually:
  
  Go to transaction code SU01 (User Maintenance).
  Enter the username of the locked user and check the lock status.
  If the user is locked, unlock the user by selecting the "Unlock" option.
  
  
  
  Check Authorizations:
  
  Ensure that the user performing the migration has the necessary authorizations to unlock other users. This may require roles such as SAP_ALL or specific roles that include user management permissions.
  
  
  
  Review System Logs:
  
  Check the system logs (transaction code SM21) for any additional error messages or warnings that may provide more context about why the user could not be unlocked.
  
  
  
  Consult with Basis Team:
  
  If you are unable to unlock the users or if there are systemic issues, consult with your SAP Basis team. They may need to check system configurations or perform additional troubleshooting.
  
  
  
  Retry Migration:
  
  After unlocking the necessary users, retry the migration process to see if the error persists.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SU01: User Maintenance
  SM21: System Log
  SU10: Mass User Maintenance (if you need to unlock multiple users at once)
  
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  
  Documentation: Review the SAP documentation related to the migration tool you are using, as it may contain specific instructions or prerequisites that need to be met.
  
  
  By following these steps, you should be able to resolve the CNV_MBT099 error and proceed with your migration process.