How To Fix CNV_MBT094 - Users in system have not been unlocked

SAP Error Message - Details

• Message type: E = Error

• Message class: CNV_MBT - PCL message class

• Message number: 094

• Message text: Users in system have not been unlocked

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CNV_MBT094 - Users in system have not been unlocked ?

  The SAP error message CNV_MBT094 indicates that there are users in the system that have not been unlocked. This error typically arises during data migration or conversion processes, particularly when using the SAP S/4HANA Migration Cockpit or similar tools.
  Cause:
  The error occurs because the migration process requires that all users involved in the data migration be active and unlocked. If any user accounts are locked, the migration cannot proceed, leading to this error message. User accounts can be locked for various reasons, such as:
  
  Inactivity for a certain period.
  Manual locking by an administrator.
  Security policies that automatically lock accounts after a number of failed login attempts.
  
  Solution:
  To resolve the error CNV_MBT094, follow these steps:
  
  
  Identify Locked Users:
  
  Use transaction code SU01 to check the status of user accounts.
  Alternatively, you can run a report to list all users and their statuses.
  
  
  
  Unlock Users:
  
  For each locked user, you can unlock the account by:
  
  Going to transaction SU01.
  Entering the username of the locked account.
  Click on the "Lock/Unlock" button (the lock icon).
  Save the changes.
  
  
  
  
  
  Check User Roles and Authorizations:
  
  Ensure that the users have the necessary roles and authorizations to perform the tasks required during the migration.
  
  
  
  Re-run the Migration Process:
  
  After unlocking the users, re-initiate the migration process to see if the error persists.
  
  
  
  Related Information:
  
  User Management: Familiarize yourself with user management in SAP, including how to create, modify, lock, and unlock user accounts.
  Security Policies: Review your organization's security policies regarding user account management to prevent future occurrences of locked accounts.
  SAP Notes: Check for any relevant SAP Notes that may provide additional context or solutions related to this error message.
  Transaction Codes:
  
  SU01: User Maintenance
  SU10: Mass User Maintenance (to unlock multiple users at once)
  SUIM: User Information System (to generate reports on user statuses)
  
  
  
  By following these steps, you should be able to resolve the CNV_MBT094 error and proceed with your migration or conversion tasks in SAP.