How To Fix CNV_MBT087 - Problems during unlocking the user in the system of package &1.

SAP Error Message - Details

• Message type: E = Error

• Message class: CNV_MBT - PCL message class

• Message number: 087

• Message text: Problems during unlocking the user in the system of package &1.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CNV_MBT087 - Problems during unlocking the user in the system of package &1. ?

  The SAP error message CNV_MBT087 indicates that there are issues related to unlocking a user in the system, specifically within the context of a package (denoted as &1). This error typically arises during data migration or system conversion processes, particularly when using the SAP S/4HANA Migration Cockpit or similar tools.
  Cause:
  
  User Lock Status: The user you are trying to unlock may already be in a locked state due to multiple failed login attempts or administrative actions.
  Authorization Issues: The user executing the unlock operation may not have the necessary authorizations to perform this action.
  System Configuration: There may be system configuration issues or inconsistencies that prevent the unlocking process from completing successfully.
  Database Locks: There could be database locks or other transactional issues that are preventing the user from being unlocked.
  
  Solution:
  
  
  Check User Lock Status:
  
  Use transaction code SU01 to check the status of the user. If the user is locked, you can unlock it from this transaction.
  
  
  
  Verify Authorizations:
  
  Ensure that the user performing the unlock operation has the necessary authorizations. The user should have the S_USER_AUTH authorization object with the appropriate activity (e.g., 02 for change).
  
  
  
  Use Transaction Codes:
  
  You can also use transaction SU10 to unlock multiple users if needed.
  If the user is part of a role that is locked, ensure that the role is also unlocked.
  
  
  
  Check for Database Locks:
  
  Use transaction SM12 to check for any database locks that might be affecting the user. If there are locks, you may need to release them.
  
  
  
  Review System Logs:
  
  Check the system logs (transaction SM21) for any related error messages that might provide more context on why the unlock operation failed.
  
  
  
  Consult SAP Notes:
  
  Look for relevant SAP Notes that might address this specific error message or provide additional troubleshooting steps.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SU01: User Maintenance
  SU10: Mass User Maintenance
  SM12: Display and Delete Locks
  SM21: System Log
  
  
  Authorization Objects:
  
  S_USER_AUTH: User Authorization
  
  
  SAP Notes: Always check the SAP Support Portal for any specific notes related to the error message CNV_MBT087.
  
  By following these steps, you should be able to diagnose and resolve the issue related to unlocking the user in the SAP system.