How To Fix CNV_INDX216 - Error retrieving directory in RELID &1 (key &2)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CNV_INDX - Messages for conversion of INDX-like tables

  • Message number: 216

  • Message text: Error retrieving directory in RELID &1 (key &2)

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CNV_INDX216 - Error retrieving directory in RELID &1 (key &2) ?

    The SAP error message CNV_INDX216 typically indicates an issue with retrieving a directory in the context of a specific release ID (RELID) and a key. This error is often associated with data migration or conversion processes, particularly when using SAP's tools for data transfer or system conversion.

    Cause:

    1. Missing or Incorrect Directory: The specified directory for the release ID may not exist or may not be correctly configured in the system.
    2. Authorization Issues: The user executing the operation may not have the necessary permissions to access the directory or the data associated with the specified key.
    3. Configuration Errors: There may be issues in the configuration settings related to the data migration or conversion process.
    4. Data Integrity Issues: The key provided may not correspond to any existing data in the system, leading to retrieval failures.

    Solution:

    1. Check Directory Configuration:

      • Verify that the directory for the specified RELID exists and is correctly configured in the system.
      • Ensure that the path is correctly set in the relevant configuration settings.
    2. Review User Authorizations:

      • Check the user roles and authorizations to ensure that the user has the necessary permissions to access the directory and perform the required operations.
    3. Validate the Key:

      • Ensure that the key provided in the error message is valid and corresponds to existing data in the system. You may need to check the database or relevant tables to confirm this.
    4. Consult SAP Notes:

      • Look for any relevant SAP Notes or documentation that may address this specific error. SAP frequently updates its knowledge base with solutions for known issues.
    5. Check Logs and Traces:

      • Review system logs and traces for additional error messages or warnings that may provide more context about the issue.
    6. Contact SAP Support:

      • If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance. Provide them with the error message details and any relevant logs.

    Related Information:

    • Transaction Codes: Depending on the context, you may need to use specific transaction codes to check configurations or logs (e.g., SE80 for object navigation, SLG1 for application logs).
    • Documentation: Refer to SAP's official documentation for data migration tools or the specific module you are working with for more detailed guidance.
    • Community Forums: SAP Community and other forums can be valuable resources for finding similar issues faced by other users and their solutions.

    By following these steps, you should be able to diagnose and resolve the CNV_INDX216 error effectively.

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