How To Fix CNV_DMC_WDA058 - Operation not allowed; virus scan is not available

SAP Error Message - Details

• Message type: E = Error

• Message class: CNV_DMC_WDA - Messages used in WDA UI

• Message number: 058

• Message text: Operation not allowed; virus scan is not available

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CNV_DMC_WDA058 - Operation not allowed; virus scan is not available ?

  The SAP error message CNV_DMC_WDA058: Operation not allowed; virus scan is not available typically occurs in the context of data migration or data transfer processes within SAP systems, particularly when using the Data Migration Cockpit (DMC) or related tools. This error indicates that the system is attempting to perform an operation that requires a virus scan, but the virus scanning functionality is either not configured or not available.
  Cause:
  
  Virus Scan Configuration: The SAP system is configured to require a virus scan for certain operations, such as uploading files or data. If the virus scan service is not set up or is not running, this error will occur.
  Missing Virus Scan Software: The necessary virus scanning software may not be installed on the server where the SAP system is running.
  Network Issues: If the virus scan service is hosted on a different server, network issues may prevent the SAP system from accessing it.
  Authorization Issues: The user may not have the necessary authorizations to access the virus scan functionality.
  
  Solution:
  
  
  Check Virus Scan Configuration:
  
  Go to transaction RZ10 and check the profile parameters related to virus scanning, such as icm/HTTP/verify_client and icm/HTTP/verify_client_2.
  Ensure that the virus scan settings are correctly configured in the SAP system.
  
  
  
  Install/Configure Virus Scan Software:
  
  Ensure that a compatible virus scanning software is installed on the server. Common options include McAfee, Symantec, or other enterprise-level antivirus solutions.
  Configure the virus scan software to work with SAP. This may involve setting up specific directories for scanning and ensuring that the SAP system can communicate with the virus scan service.
  
  
  
  Check Network Connectivity:
  
  If the virus scan service is on a different server, ensure that there are no network issues preventing access. Check firewall settings and network configurations.
  
  
  
  Review Authorizations:
  
  Ensure that the user executing the operation has the necessary authorizations to perform actions that require virus scanning. This may involve checking roles and permissions in the SAP system.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates that resolve known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  SAP Documentation: Review the official SAP documentation for the Data Migration Cockpit and virus scanning configuration.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered and resolved similar issues.
  System Logs: Check system logs (transaction SM21) for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to identify and resolve the cause of the CNV_DMC_WDA058 error in your SAP system.