How To Fix CNV_DMC_SIN_AM731 - Use only digits in places &2 to &3 of the P.O. box postal code &1


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CNV_DMC_SIN_AM - Messages for Business Address Services

  • Message number: 731

  • Message text: Use only digits in places &2 to &3 of the P.O. box postal code &1

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  • INCLUDE AM731 OBJECT DOKU ID NA LANGUAGE EN

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CNV_DMC_SIN_AM731 - Use only digits in places &2 to &3 of the P.O. box postal code &1 ?

    The SAP error message CNV_DMC_SIN_AM731 indicates that there is an issue with the postal code format in a specific field, particularly in the context of a P.O. box postal code. The message specifies that only digits should be used in certain positions of the postal code.

    Cause:

    The error occurs when the postal code entered for a P.O. box contains non-numeric characters in the specified positions (indicated by &2 to &3). This is likely due to:

    1. Incorrect Data Entry: The user may have mistakenly entered letters or special characters in the postal code field.
    2. Data Migration Issues: If data is being migrated from another system, the format of the postal code may not conform to the expected numeric format.
    3. Validation Rules: The system has specific validation rules that require postal codes to adhere to a certain format, which is not being met.

    Solution:

    To resolve this error, you should:

    1. Check the Postal Code: Review the postal code entered in the system. Ensure that it contains only digits in the specified positions (as indicated by the error message).
    2. Correct the Format: If there are any letters or special characters, replace them with the appropriate digits. Ensure that the postal code conforms to the expected format for your region.
    3. Data Migration Review: If this error arises during data migration, review the source data for any formatting issues and correct them before importing into SAP.
    4. Consult Documentation: Refer to SAP documentation or guidelines for the correct format of postal codes in your specific implementation.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may provide additional context or solutions for this error message.
    • Data Validation: Implement data validation checks in your data entry processes to prevent similar errors in the future.
    • User Training: Ensure that users are trained on the correct formats for entering postal codes and other critical data fields.

    By following these steps, you should be able to resolve the error and ensure that postal codes are entered correctly in the system.

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