How To Fix CNV_DMC_SIN_AM728 - The P.O. box postal code &1 must have a length of &2 or &3

SAP Error Message - Details

• Message type: E = Error

• Message class: CNV_DMC_SIN_AM - Messages for Business Address Services

• Message number: 728

• Message text: The P.O. box postal code &1 must have a length of &2 or &3

INCLUDE AM728 OBJECT DOKU ID NA LANGUAGE EN

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CNV_DMC_SIN_AM728 - The P.O. box postal code &1 must have a length of &2 or &3 ?

  The SAP error message CNV_DMC_SIN_AM728 indicates that there is an issue with the postal code format for a P.O. box. Specifically, the error states that the postal code must have a length of either a specified length (&2) or an alternative length (&3). This error typically arises during data migration or data entry processes where postal codes are being validated against specific format requirements.
  Cause:
  
  Incorrect Postal Code Length: The postal code entered for the P.O. box does not match the required lengths defined in the system.
  Data Migration Issues: If this error occurs during a data migration process, it may be due to incorrect mapping or transformation rules that do not conform to the expected postal code formats.
  User Input Error: Users may have entered the postal code incorrectly, either by typing errors or misunderstanding the required format.
  
  Solution:
  
  Check Postal Code Length: Verify the postal code entered for the P.O. box. Ensure that it matches one of the required lengths specified in the error message.
  Data Validation: Implement validation checks in the data entry or migration process to ensure that postal codes conform to the expected formats before submission.
  Correct Data Mapping: If this error occurs during data migration, review the mapping rules and transformation logic to ensure that postal codes are being processed correctly.
  User Training: Provide training or guidelines to users on the correct format for entering postal codes to minimize input errors.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes or documentation that may provide additional context or updates regarding this error message.
  Data Format Standards: Familiarize yourself with the postal code standards for the specific country or region you are working with, as these can vary significantly.
  Testing: After making corrections, conduct thorough testing to ensure that the issue is resolved and that similar errors do not occur in the future.
  
  If the problem persists after following these steps, consider reaching out to your SAP support team or consulting the SAP community for further assistance.