How To Fix CNV_DMC_SIN314 - The Token &1 of payment card is not correct. It must have a length of 25

SAP Error Message - Details

• Message type: E = Error

• Message class: CNV_DMC_SIN - Messages for s-innovations migration

• Message number: 314

• Message text: The Token &1 of payment card is not correct. It must have a length of 25

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CNV_DMC_SIN314 - The Token &1 of payment card is not correct. It must have a length of 25 ?

  The SAP error message CNV_DMC_SIN314 indicates that there is an issue with the payment card token being processed. Specifically, the error states that the token provided is not correct and must have a length of 25 characters. This error typically arises during data migration or conversion processes, particularly when dealing with payment card information.
  Cause:
  
  
  Incorrect Token Length: The primary cause of this error is that the payment card token being used does not meet the required length of 25 characters. This could be due to:
  
  Data entry errors where the token was incorrectly inputted.
  Data extraction issues where the token was truncated or not fully captured.
  Misconfiguration in the system that generates or processes these tokens.
  
  
  
  Invalid Token Format: The token may not only be of incorrect length but could also be in an invalid format that does not conform to the expected structure.
  
  
  Solution:
  
  
  Verify Token Length: Check the payment card token being processed to ensure it is exactly 25 characters long. If it is not, correct it to meet the required length.
  
  
  Data Validation: Implement validation checks in the data migration process to ensure that all payment card tokens conform to the expected length and format before processing.
  
  
  Review Data Source: If the tokens are being extracted from a source system, review the extraction logic to ensure that it captures the full token without truncation.
  
  
  Consult Documentation: Refer to SAP documentation or guidelines related to payment card processing to ensure compliance with any specific requirements regarding token generation and usage.
  
  
  Error Logging: If the issue persists, enable detailed logging to capture more information about the error context, which can help in diagnosing the root cause.
  
  
  Contact SAP Support: If you are unable to resolve the issue, consider reaching out to SAP support for assistance, especially if this is part of a larger migration project.
  
  
  Related Information:
  
  Payment Card Tokenization: Understand the concept of tokenization in payment processing, which involves replacing sensitive card information with a unique identifier (token) that cannot be reverse-engineered.
  SAP Data Migration Cockpit (DMC): Familiarize yourself with the SAP Data Migration Cockpit, which is often used for migrating data, including payment information, to SAP systems.
  Data Quality Checks: Implement data quality checks as part of your migration strategy to catch issues like this before they cause errors in the system.
  
  By addressing the token length and ensuring proper data handling, you should be able to resolve the CNV_DMC_SIN314 error effectively.