How To Fix CNV_DMC_MD_EXTRACTOR028 - The uploaded file is not compatible with SAP S/4HANA, cloud edition

SAP Error Message - Details

• Message type: E = Error

• Message class: CNV_DMC_MD_EXTRACTOR - meta data extractor message class

• Message number: 028

• Message text: The uploaded file is not compatible with SAP S/4HANA, cloud edition

What causes this issue?

You want to upload a file to SAP S/4HANA, cloud edition. However, the
template for the file was not downloaded from SAP S/4HANA, cloud
edition. It is possible that you are using a template from SAP S/4HANA,
on-premise edition.

System Response

The system does not upload the file to SAP S/4HANA, cloud edition.

How to fix this error?

Download a template for the migration object from SAP S/4HANA, cloud
edition. Copy the relevant data to the template, and upload the new
file.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CNV_DMC_MD_EXTRACTOR028 - The uploaded file is not compatible with SAP S/4HANA, cloud edition ?

  The SAP error message CNV_DMC_MD_EXTRACTOR028 indicates that the uploaded file is not compatible with the SAP S/4HANA, cloud edition. This error typically arises during data migration or data extraction processes when the format or content of the uploaded file does not meet the requirements set by the SAP system.
  Causes:
  
  File Format Issues: The uploaded file may not be in the expected format (e.g., CSV, XLSX) or may have incorrect delimiters.
  Data Structure Mismatch: The structure of the data in the file may not align with the expected data model in SAP S/4HANA. This includes missing required fields, incorrect data types, or additional unexpected fields.
  Version Compatibility: The file may have been created or exported from a different version of SAP or another system that is not compatible with the current version of SAP S/4HANA.
  Encoding Issues: The file may have encoding problems (e.g., UTF-8 vs. ANSI) that prevent it from being read correctly by SAP.
  Validation Errors: The data within the file may not pass validation checks defined in the SAP system, such as data integrity or business rules.
  
  Solutions:
  
  Check File Format: Ensure that the file is in the correct format as specified by SAP S/4HANA. Refer to the documentation for the required file format and structure.
  Validate Data Structure: Review the data structure in the file to ensure it matches the expected schema in SAP. This includes checking for required fields, data types, and any specific formatting rules.
  Use SAP Tools: Utilize SAP tools like the Data Migration Cockpit or SAP S/4HANA Migration Object Modeler to assist in preparing and validating the data file.
  Encoding Verification: Ensure that the file is saved with the correct encoding. UTF-8 is commonly used, but check the specific requirements for your SAP system.
  Error Logs: Review any error logs or detailed messages provided by SAP during the upload process to identify specific issues with the data.
  Test with Sample Data: If possible, test the upload process with a smaller sample file that is known to be compatible to isolate the issue.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for data migration and the specific requirements for file uploads in SAP S/4HANA.
  SAP Community: Engage with the SAP Community forums for insights and solutions from other users who may have encountered similar issues.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with details of the error and the file being uploaded.
  
  By addressing the potential causes and following the suggested solutions, you should be able to resolve the CNV_DMC_MD_EXTRACTOR028 error and successfully upload your file to SAP S/4HANA, cloud edition.