How To Fix CNV_DMC_HC097 - Job &1 (ID: &2): Cannot cancel job

SAP Error Message - Details

• Message type: E = Error

• Message class: CNV_DMC_HC -

• Message number: 097

• Message text: Job &1 (ID: &2): Cannot cancel job

What causes this issue?

The system cannot cancel the job.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

You can use transaction SM37 to try to cancel the job manually.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CNV_DMC_HC097 - Job &1 (ID: &2): Cannot cancel job ?

  The SAP error message CNV_DMC_HC097 indicates that a job cannot be canceled. This error typically arises in the context of data migration or conversion processes, particularly when using the SAP Data Migration Cockpit (DMC) or similar tools.
  Cause:
  
  Job Status: The job may be in a status that does not allow it to be canceled. For example, if the job is already completed or in a state that does not support cancellation.
  Authorization Issues: The user attempting to cancel the job may not have the necessary authorizations to perform this action.
  System Lock: There may be system locks or other processes that are preventing the job from being canceled.
  Technical Issues: There could be underlying technical issues, such as database locks or inconsistencies in the job management tables.
  
  Solution:
  
  Check Job Status: Verify the current status of the job. If it is completed or in a state that cannot be canceled, you may need to take alternative actions.
  User Authorization: Ensure that the user has the appropriate authorizations to cancel jobs. This may involve checking roles and permissions in the SAP system.
  System Monitoring: Use transaction codes like SM37 (Job Monitoring) to check for any locks or issues related to the job. Look for any other jobs that might be interfering.
  Manual Intervention: If the job is stuck and cannot be canceled through the standard interface, you may need to consult with your SAP Basis team to manually intervene or restart the job.
  Review Logs: Check the job logs for any error messages or warnings that could provide more context on why the cancellation failed.
  SAP Notes: Search for relevant SAP Notes or documentation that may address this specific error message. SAP frequently updates its knowledge base with solutions for common issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SM37 (Job Monitoring), SM21 (System Log), and ST22 (Dump Analysis) for troubleshooting.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, especially if it appears to be a bug or a more complex issue.
  Documentation: Review the official SAP documentation for the Data Migration Cockpit or the specific migration tool you are using for any known issues or best practices.
  
  By following these steps, you should be able to diagnose and potentially resolve the issue related to the CNV_DMC_HC097 error message.