How To Fix CNV_DCII_COMM597 - Module/Method &2 returned error code &1. Contact SAP for support


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CNV_DCII_COMM - messages of objects of dev class CNV_DCII_COMM

  • Message number: 597

  • Message text: Module/Method &2 returned error code &1. Contact SAP for support

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CNV_DCII_COMM597 - Module/Method &2 returned error code &1. Contact SAP for support ?

    The SAP error message CNV_DCII_COMM597 typically occurs during data migration or conversion processes, particularly when using the SAP Data Conversion Interface (DCI). This error indicates that a specific module or method has returned an error code, which can be due to various reasons related to data inconsistencies, configuration issues, or system errors.

    Possible Causes:

    1. Data Inconsistencies: The data being processed may have inconsistencies or errors that prevent successful conversion.
    2. Configuration Issues: Incorrect configuration settings in the DCI or related modules can lead to errors during execution.
    3. System Errors: There may be underlying system issues, such as connectivity problems, that affect the execution of the method.
    4. Authorization Issues: The user executing the process may not have the necessary authorizations to perform the operation.
    5. Missing Dependencies: Required components or dependencies for the method may be missing or not properly installed.

    Solutions:

    1. Check Error Code: Review the specific error code returned by the method to get more detailed information about the issue. This can often provide insights into what went wrong.
    2. Review Logs: Check the application logs (transaction SLG1) for more detailed error messages and context around the failure.
    3. Data Validation: Validate the data being processed to ensure there are no inconsistencies or errors that could cause the method to fail.
    4. Configuration Review: Verify the configuration settings for the DCI and ensure they are set up correctly.
    5. User Authorizations: Ensure that the user executing the process has the necessary authorizations to perform the operation.
    6. Contact SAP Support: If the issue persists and you cannot resolve it, contact SAP support with the error details, including the error code and any relevant logs.

    Related Information:

    • SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
    • Documentation: Review the official SAP documentation for the Data Conversion Interface to understand the expected behavior and requirements for the methods being used.
    • Community Forums: Consider searching or posting in SAP community forums for insights from other users who may have encountered similar issues.

    By following these steps, you should be able to diagnose and potentially resolve the CNV_DCII_COMM597 error. If the problem continues, engaging with SAP support will be essential for a resolution.

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