How To Fix CNV_CMIS_U_20020 - CMIS Upgrade information is not available

SAP Error Message - Details

• Message type: E = Error

• Message class: CNV_CMIS_U_20 - CMIS Upg: Messages from XPRA functions

• Message number: 020

• Message text: CMIS Upgrade information is not available

What causes this issue?

The CMIS Upgrade information as shipped with the CMIS installation is
not available in this system.

System Response

The function terminates, the execution of the CMIS upgrade is not
possible.

How to fix this error?

Check the CMIS installation by verifying the installation logs.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CNV_CMIS_U_20020 - CMIS Upgrade information is not available ?

  The SAP error message CNV_CMIS_U_20020 indicates that the upgrade information for the CMIS (Customer Master Information System) is not available. This error typically arises during the upgrade process of an SAP system, particularly when dealing with the conversion of customer master data.
  Cause:
  
  Missing Upgrade Information: The system may not have the necessary upgrade information or data related to the CMIS.
  Inconsistent Data: There may be inconsistencies or missing entries in the database that prevent the system from retrieving the required upgrade information.
  Configuration Issues: Incorrect configuration settings in the system can lead to this error.
  Version Compatibility: The version of the CMIS or the upgrade package may not be compatible with the current system version.
  
  Solution:
  
  Check Upgrade Packages: Ensure that all necessary upgrade packages and components are installed correctly. You may need to download and apply the latest support packages or enhancement packages.
  Run the CMIS Upgrade Report: Execute the relevant report or transaction that is responsible for the CMIS upgrade. This may help in regenerating the necessary upgrade information.
  Database Consistency Check: Perform a consistency check on the database to identify and rectify any inconsistencies that may be causing the issue.
  Review Configuration Settings: Check the configuration settings related to CMIS and ensure they are set up correctly.
  Consult SAP Notes: Look for relevant SAP Notes in the SAP Support Portal that may address this specific error. SAP Notes often provide detailed instructions or patches to resolve known issues.
  Contact SAP Support: If the issue persists, consider reaching out to SAP Support for assistance. They can provide more specific guidance based on your system configuration and version.
  
  Related Information:
  
  SAP Notes: Search for SAP Notes related to CMIS and the specific error code CNV_CMIS_U_20020. These notes may contain patches, workarounds, or additional troubleshooting steps.
  Documentation: Review the official SAP documentation for CMIS and upgrade processes to ensure that all prerequisites and steps are followed correctly.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed. Other users may have encountered the same error and can share their solutions.
  
  By following these steps, you should be able to diagnose and resolve the error message CNV_CMIS_U_20020 effectively.