How To Fix CNV_CMIS_M_20100 - Users are already locked. Use general "Register User" function in menu

SAP Error Message - Details

• Message type: E = Error

• Message class: CNV_CMIS_M_20 - Message class for development class CNV_CMIS_M_20

• Message number: 100

• Message text: Users are already locked. Use general "Register User" function in menu

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CNV_CMIS_M_20100 - Users are already locked. Use general "Register User" function in menu ?

  The SAP error message CNV_CMIS_M_20100 indicates that the users you are trying to work with are already locked in the system. This typically occurs in the context of user management, particularly when dealing with user registrations or modifications in the SAP system.
  Cause:
  
  
  User Locking: The users may be locked due to various reasons, such as:
  
  Manual locking by an administrator.
  Locking due to failed login attempts.
  Locking as part of a user management process during a migration or conversion project.
  
  
  
  Concurrent Processes: If multiple processes or transactions are trying to access or modify the same user records simultaneously, it can lead to locking issues.
  
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Unlock Users:
  
  Use the User Maintenance transaction (SU01) to unlock the users. 
  Enter the user ID and check the lock status. If the user is locked, you can unlock them by selecting the appropriate option.
  
  
  
  Use the "Register User" Function:
  
  As suggested in the error message, you can use the general "Register User" function from the menu. This function may allow you to register or manage users without encountering the lock issue.
  
  
  
  Check User Lock Status:
  
  You can also check the lock status of users using transaction SU10 (Mass User Maintenance) to see if multiple users are locked and unlock them in bulk if necessary.
  
  
  
  Review User Management Processes:
  
  If this issue occurs frequently, review your user management processes to ensure that users are not being locked unnecessarily. This may involve checking for failed login attempts or reviewing the policies for user locking.
  
  
  
  Consult with Basis Team:
  
  If you are unable to unlock the users or if the issue persists, consult with your SAP Basis team. They may have additional tools or insights into user management and locking mechanisms.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SU01: User Maintenance
  SU10: Mass User Maintenance
  SU03: User Authorization
  
  
  User Locking Policies: Review your organization's policies regarding user locking and unlocking to ensure compliance and security.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  By following these steps, you should be able to resolve the CNV_CMIS_M_20100 error and manage user access effectively.