How To Fix CNV_CMIS_G134 - Backup of software status of receiver system &1 is incomplete; try again

SAP Error Message - Details

• Message type: E = Error

• Message class: CNV_CMIS_G - CMIS: general messages

• Message number: 134

• Message text: Backup of software status of receiver system &1 is incomplete; try again

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CNV_CMIS_G134 - Backup of software status of receiver system &1 is incomplete; try again ?

  The SAP error message CNV_CMIS_G134 indicates that there was an issue with the backup of the software status of the receiver system during a system conversion or migration process. This error typically arises in the context of SAP's Conversion and Migration tools, particularly when using the Software Update Manager (SUM) or the SAP S/4HANA Migration Cockpit.
  Cause:
  The error can be caused by several factors, including:
  
  Incomplete Backup Process: The backup process may not have completed successfully due to interruptions, such as network issues, system resource constraints, or timeouts.
  Insufficient Permissions: The user or process executing the backup may not have the necessary permissions to access or write to the required directories or files.
  Disk Space Issues: There may not be enough disk space available on the target system to complete the backup.
  Configuration Issues: Incorrect configuration settings in the migration or conversion tools can lead to failures in the backup process.
  System Performance: High load on the system during the backup process can lead to timeouts or failures.
  
  Solution:
  To resolve the CNV_CMIS_G134 error, you can follow these steps:
  
  Retry the Backup: Sometimes, simply retrying the backup process can resolve transient issues.
  Check System Logs: Review the system logs (e.g., dev_* logs) for any additional error messages or warnings that could provide more context about the failure.
  Verify Permissions: Ensure that the user executing the backup has the necessary permissions to access and write to the required directories.
  Check Disk Space: Verify that there is sufficient disk space on the target system. If necessary, free up space or increase the disk capacity.
  Review Configuration: Check the configuration settings for the migration or conversion tools to ensure they are set up correctly.
  Monitor System Performance: If the system is under heavy load, consider performing the backup during off-peak hours or optimizing system performance.
  Consult SAP Notes: Look for relevant SAP Notes or Knowledge Base Articles (KBAs) that may address this specific error or provide additional troubleshooting steps.
  Contact SAP Support: If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  SAP Notes: Search for SAP Notes related to the CNV_CMIS_G134 error for specific guidance or patches that may address the issue.
  Documentation: Review the official SAP documentation for the migration or conversion tools you are using, as they may contain troubleshooting sections for common errors.
  Community Forums: Check SAP Community forums or other online resources where other users may have encountered and resolved similar issues.
  
  By following these steps, you should be able to identify and resolve the underlying cause of the CNV_CMIS_G134 error.