How To Fix CNV_CMIS_G068 - Information about the client used for the upgrade has been deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: CNV_CMIS_G - CMIS: general messages

• Message number: 068

• Message text: Information about the client used for the upgrade has been deleted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CNV_CMIS_G068 - Information about the client used for the upgrade has been deleted ?

  The SAP error message CNV_CMIS_G068 indicates that information about the client used for the upgrade has been deleted. This error typically arises during the data migration or upgrade process, particularly when using the SAP S/4HANA Migration Cockpit or similar tools.
  Cause:
  
  
  Client Information Deletion: The error suggests that the client-specific data required for the upgrade or migration process has been removed or is no longer accessible. This could happen due to:
  
  Manual deletion of client data.
  Incomplete or interrupted upgrade/migration processes.
  Issues with the transport of client-specific data.
  
  
  
  Configuration Issues: There may be configuration issues in the system that prevent the upgrade process from accessing the necessary client information.
  
  
  Database Issues: Corruption or issues in the database could lead to the loss of client information.
  
  
  Solution:
  
  
  Check Client Data: Verify if the client data is indeed missing. You can do this by checking the relevant tables in the database that store client-specific information.
  
  
  Restore Client Information: If the client information has been deleted, you may need to restore it from a backup if available. This could involve:
  
  Restoring the database to a previous state.
  Re-importing client-specific data from a transport request if applicable.
  
  
  
  Reconfigure Migration Settings: If the issue is related to configuration, review the migration settings and ensure that all necessary parameters are correctly set.
  
  
  Run Pre-Checks: Before proceeding with the upgrade or migration, run any pre-checks provided by SAP to ensure that all necessary data and configurations are in place.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates that can resolve the issue.
  
  
  Contact SAP Support: If the problem persists, consider reaching out to SAP Support for assistance. They can provide guidance based on the specific context of your system and the error encountered.
  
  
  Related Information:
  
  SAP Notes: Look for SAP Notes related to CNV_CMIS_G068 for specific guidance or patches.
  Migration Cockpit Documentation: Review the official SAP documentation for the Migration Cockpit or the upgrade process you are using for additional troubleshooting steps.
  System Logs: Check system logs (transaction SM21) for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.