How To Fix CNV_CMIS_G011 - Backup of software status is not done in pairs for sender and rec.system

SAP Error Message - Details

• Message type: E = Error

• Message class: CNV_CMIS_G - CMIS: general messages

• Message number: 011

• Message text: Backup of software status is not done in pairs for sender and rec.system

What causes this issue?

The comparison of the sender system and the receiver system needs the
entries 'S' and 'R' in the table CNVCMIS_G_CVERS. This is not the case.

System Response

The system stops the process and displays this message.,,,,

How to fix this error?

Retry; If the problem persists, contact your system administrator.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CNV_CMIS_G011 - Backup of software status is not done in pairs for sender and rec.system ?

  The SAP error message CNV_CMIS_G011 indicates that there is an issue with the backup of the software status not being performed in pairs for the sender and receiver systems during a system conversion or migration process. This error typically arises in the context of SAP system migrations, especially when using the SAP Software Update Manager (SUM) or during the SAP S/4HANA conversion process.
  Cause:
  The error usually occurs due to one of the following reasons:
  
  Inconsistent Backup: The software status backup for the sender and receiver systems is not synchronized. This means that one system has a backup while the other does not, leading to inconsistency.
  Configuration Issues: There may be configuration issues in the transport management system (TMS) or in the setup of the systems involved.
  Network Issues: Connectivity problems between the sender and receiver systems can prevent the backup from being completed successfully.
  Permissions: Insufficient permissions or roles assigned to the user performing the operation can also lead to this error.
  
  Solution:
  To resolve the CNV_CMIS_G011 error, you can follow these steps:
  
  
  Check Backup Status:
  
  Verify that the software status backup has been successfully created for both the sender and receiver systems. You can do this by checking the logs or the status in the SAP system.
  
  
  
  Perform Backup in Pairs:
  
  Ensure that the backup process is executed in pairs for both systems. If one system has a backup, the other should also have a corresponding backup.
  
  
  
  Review Configuration:
  
  Check the configuration of the transport management system (TMS) to ensure that both systems are correctly configured and connected.
  
  
  
  Network Connectivity:
  
  Ensure that there are no network issues between the sender and receiver systems. Test the connectivity and resolve any issues that may be present.
  
  
  
  User Permissions:
  
  Verify that the user performing the operation has the necessary permissions to execute the backup. If not, assign the appropriate roles.
  
  
  
  Consult Logs:
  
  Review the logs for more detailed error messages that can provide additional context on what went wrong during the backup process.
  
  
  
  SAP Notes:
  
  Check for any relevant SAP Notes or updates that may address this specific error. SAP frequently releases notes that provide fixes or workarounds for known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance. They can provide more specific guidance based on your system configuration and the context of the error.
  
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for the Software Update Manager (SUM) and system conversion processes for detailed guidelines.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can share their solutions.
  System Logs: Always check the system logs (transaction SM21) for any additional error messages that may provide more context to the issue.
  
  By following these steps, you should be able to identify and resolve the CNV_CMIS_G011 error effectively.