How To Fix CNV_CMIS_G008 - Backup of software status of &1 system &2 is incomplete; try again

SAP Error Message - Details

• Message type: E = Error

• Message class: CNV_CMIS_G - CMIS: general messages

• Message number: 008

• Message text: Backup of software status of &1 system &2 is incomplete; try again

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CNV_CMIS_G008 - Backup of software status of &1 system &2 is incomplete; try again ?

  The SAP error message CNV_CMIS_G008 indicates that the backup of the software status for a specific system is incomplete. This error typically arises during a system conversion or migration process, particularly when using the SAP Software Update Manager (SUM) or the SAP Conversion Monitor.
  Cause:
  
  Incomplete Backup Process: The backup process may have been interrupted or failed due to various reasons such as network issues, insufficient disk space, or permission problems.
  System Configuration Issues: There may be misconfigurations in the system that prevent the backup from completing successfully.
  Resource Limitations: The system may not have enough resources (CPU, memory, or disk space) to perform the backup operation.
  File System Issues: Problems with the file system where the backup is being stored can also lead to incomplete backups.
  
  Solution:
  
  Retry the Backup: The simplest solution is to try the backup process again. Ensure that the system is stable and that there are no ongoing issues.
  Check Logs: Review the logs for any specific error messages that can provide more context on why the backup failed. Look for logs related to the backup process in the SAP system.
  Free Up Space: Ensure that there is sufficient disk space available on the target location for the backup. If necessary, clean up old files or increase disk capacity.
  Check Permissions: Verify that the user account running the backup has the necessary permissions to write to the backup location.
  System Health Check: Perform a health check on the system to ensure that all components are functioning correctly. This includes checking for any ongoing processes that might interfere with the backup.
  Consult SAP Notes: Look for relevant SAP Notes that may address this specific error. SAP frequently updates their knowledge base with solutions for known issues.
  Contact SAP Support: If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  SAP Notes: Search for SAP Notes related to the error code CNV_CMIS_G008 for any specific patches or updates that may resolve the issue.
  Documentation: Review the official SAP documentation for the Software Update Manager (SUM) and the conversion process to ensure that all prerequisites and steps are being followed correctly.
  System Logs: Check the system logs (transaction SM21) and the developer traces (transaction ST22) for any additional errors that may provide insight into the problem.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to successfully complete the backup process.