How To Fix CNV_CMIS_A_30_MSG038 - Active version info of the Workflow tasks does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CNV_CMIS_A_30_MSG - Message class for system Analysis

• Message number: 038

• Message text: Active version info of the Workflow tasks does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CNV_CMIS_A_30_MSG038 - Active version info of the Workflow tasks does not exist ?

  The SAP error message CNV_CMIS_A_30_MSG038 indicates that the active version information for the workflow tasks does not exist. This error typically arises in the context of SAP's Conversion Management Information System (CMIS) or during data migration processes, particularly when workflows are involved.
  Cause:
  
  Missing Workflow Version: The error usually occurs when the system is trying to access a workflow task that does not have an active version. This can happen if the workflow was not properly activated or if the version was deleted or not created.
  Configuration Issues: There may be issues with the configuration of the workflow or the related tasks, leading to inconsistencies in the system.
  Transport Issues: If the workflow was transported from one system to another (e.g., from development to production), there might be discrepancies in the versions or missing components.
  
  Solution:
  
  
  Check Workflow Activation:
  
  Go to the Workflow Builder (transaction code SWDD) and check if the workflow in question is active. If it is not, activate it.
  Ensure that all tasks within the workflow are also active.
  
  
  
  Review Workflow Versions:
  
  In the Workflow Builder, check the versions of the workflow. Ensure that there is an active version available.
  If necessary, create a new version of the workflow and activate it.
  
  
  
  Transport Check:
  
  If the issue arose after a transport, verify that all necessary objects related to the workflow were included in the transport request.
  Check the transport logs for any errors or warnings that might indicate missing components.
  
  
  
  Recreate the Workflow:
  
  If the workflow is corrupted or cannot be activated, consider recreating it from scratch or restoring it from a backup if available.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the specific workflow or task to ensure that all prerequisites and configurations are met.
  
  
  
  SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error and the context in which it occurs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SWDD (Workflow Builder), SWI1 (Work Item Selection), and SWI2_FREQ (Work Item Selection for Recurrent Tasks).
  SAP Notes: Search for SAP Notes related to the specific error message or workflow issues in the SAP Support Portal.
  Workflow Documentation: Review the SAP Help Portal for documentation on workflows and their management.
  
  By following these steps, you should be able to diagnose and resolve the error CNV_CMIS_A_30_MSG038 effectively.