How To Fix CNV_CMIS_A_30_MSG004 - Unable to collect System Information

SAP Error Message - Details

• Message type: E = Error

• Message class: CNV_CMIS_A_30_MSG - Message class for system Analysis

• Message number: 004

• Message text: Unable to collect System Information

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CNV_CMIS_A_30_MSG004 - Unable to collect System Information ?

  The SAP error message CNV_CMIS_A_30_MSG004: Unable to collect System Information typically occurs during the execution of a conversion or migration process, particularly when using the SAP Conversion Management Information System (CMIS). This error indicates that the system is unable to gather the necessary system information, which can be critical for the conversion or migration tasks.
  Possible Causes:
  
  Authorization Issues: The user executing the process may not have the necessary authorizations to access system information.
  System Configuration: There may be issues with the configuration of the SAP system that prevent it from collecting the required information.
  Network Issues: If the system is trying to access information from another system (e.g., a source system), network connectivity issues could prevent this.
  Technical Issues: There may be underlying technical issues, such as missing components or incorrect settings in the SAP system.
  Version Compatibility: The version of the tools or components being used may not be compatible with the current SAP system version.
  
  Solutions:
  
  Check Authorizations: Ensure that the user has the necessary authorizations to access system information. This may involve checking roles and permissions in the SAP system.
  Review Configuration: Verify the configuration settings of the SAP system. Ensure that all necessary components are correctly set up and that there are no misconfigurations.
  Network Connectivity: If the process involves accessing another system, check the network connectivity between the systems. Ensure that firewalls or other network settings are not blocking access.
  Check Logs: Review the system logs (transaction codes like SLG1) for any additional error messages or warnings that could provide more context about the issue.
  Update Components: Ensure that all relevant components and tools are up to date and compatible with the current version of the SAP system.
  Consult Documentation: Refer to SAP Notes or documentation related to the specific version of the tools you are using for any known issues or patches.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific fixes or recommendations related to this error message. You can search for the error code or related keywords in the SAP Support Portal.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  SAP Help Portal: Utilize the SAP Help Portal for detailed documentation on the CMIS and related migration tools.
  
  If the issue persists after trying the above solutions, it may be beneficial to contact SAP Support for further assistance.