How To Fix CNV_CMIS_A_20247 - Send error while searching free background work processes

SAP Error Message - Details

• Message type: E = Error

• Message class: CNV_CMIS_A_20 - Message class for Cross-Client Customizing Comparison (SLO)

• Message number: 247

• Message text: Send error while searching free background work processes

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CNV_CMIS_A_20247 - Send error while searching free background work processes ?

  The SAP error message CNV_CMIS_A_20247 typically indicates an issue related to the availability of background work processes when trying to execute a certain task, often in the context of data migration or conversion processes. This error can occur during the execution of a conversion program or when the system is trying to allocate background work processes for a specific job.
  Cause:
  
  Insufficient Background Work Processes: The system may not have enough background work processes available to handle the request. This can happen if many background jobs are running simultaneously or if the configuration limits the number of available processes.
  System Configuration: The configuration settings for background processing may not be optimized, leading to a shortage of available processes.
  Job Scheduling Conflicts: There may be conflicts with other scheduled jobs that are consuming the available background work processes.
  System Load: High system load or resource contention can also lead to this error, as it may prevent the allocation of necessary resources for background processing.
  
  Solution:
  
  
  Check Background Work Process Configuration:
  
  Go to transaction RZ10 and check the profile parameters related to background processing, such as rdisp/wp_no_btc (number of background work processes).
  Increase the number of background work processes if necessary.
  
  
  
  Monitor Background Jobs:
  
  Use transaction SM37 to monitor the status of background jobs. Check if there are any long-running or stuck jobs that may be consuming resources.
  If you find any jobs that are not needed, consider terminating them to free up resources.
  
  
  
  Adjust Job Scheduling:
  
  Review the job scheduling to ensure that jobs are not overlapping in a way that consumes all available background processes.
  Stagger the execution of jobs to avoid contention for resources.
  
  
  
  System Performance:
  
  Check the overall performance of the SAP system. If the system is under heavy load, consider optimizing performance or scaling resources.
  
  
  
  Restart Background Processing:
  
  In some cases, restarting the background processing can help resolve temporary issues. This can be done by restarting the SAP instance.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  SM37: Monitor background jobs.
  RZ10: Profile parameters.
  SM50: Monitor work processes.
  
  
  SAP Notes: Always check for specific SAP Notes related to your version of SAP and the error message for any patches or updates that may resolve the issue.
  System Logs: Review system logs (transaction SM21) for any additional error messages or warnings that may provide more context about the issue.
  
  If the problem persists after trying the above solutions, it may be beneficial to engage with SAP support for further assistance.