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Message type: E = Error
Message class: CNV_CMIS_A_20 - Message class for Cross-Client Customizing Comparison (SLO)
Message number: 086
Message text: Action cancelled by user
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CNV_CMIS_A_20086
- Action cancelled by user ?The SAP error message CNV_CMIS_A_20086: Action cancelled by user typically occurs during data migration or conversion processes, particularly when using the SAP Conversion Management Information System (CMIS) or similar tools. This error indicates that the user has manually canceled an ongoing action or process.
Causes:
- User Intervention: The most straightforward cause is that the user intentionally canceled the action, either by clicking a cancel button or closing the dialog.
- Timeouts: If a process takes too long, users might cancel it out of frustration or due to a misunderstanding of the process duration.
- System Performance: Slow system performance or unresponsive screens can lead users to believe that the process is stuck, prompting them to cancel.
- Miscommunication: Lack of clarity on what the process entails or how long it will take can lead to premature cancellations.
Solutions:
- Re-run the Process: If the cancellation was unintentional, simply re-initiate the action or process that was canceled.
- Check System Performance: Ensure that the system is performing optimally. If there are performance issues, consider addressing them before re-running the process.
- User Training: Provide training or documentation to users to help them understand the processes better, including expected durations and what to expect during execution.
- Monitor Processes: Implement monitoring tools to keep track of long-running processes, which can help in identifying and addressing performance bottlenecks.
- Error Handling: If the cancellation was due to an error or misunderstanding, ensure that proper error handling and messaging are in place to guide users.
Related Information:
If the issue persists or if there are specific circumstances surrounding the error that are not addressed by the above solutions, it may be beneficial to consult with SAP support or your internal SAP team for further assistance.
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