How To Fix CNV_CMIS_A_20017 - Worklist header was unlocked

SAP Error Message - Details

• Message type: E = Error

• Message class: CNV_CMIS_A_20 - Message class for Cross-Client Customizing Comparison (SLO)

• Message number: 017

• Message text: Worklist header was unlocked

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CNV_CMIS_A_20017 - Worklist header was unlocked ?

  The SAP error message CNV_CMIS_A_20017 indicates that the worklist header has been unlocked, which typically occurs in the context of data migration or conversion processes using the SAP Conversion Management Information System (CMIS). This error can arise during the execution of a migration project, particularly when the system detects that the worklist header is not in a locked state, which is necessary for certain operations.
  Cause:
  
  Worklist Header State: The worklist header may have been manually unlocked or not properly locked during a previous operation. This can happen if multiple users are trying to access or modify the same worklist simultaneously.
  Session Timeout: If a session times out or if there is a disconnection, the worklist header may be left in an unlocked state.
  System Errors: There may be underlying system issues or bugs that cause the worklist header to become unlocked unexpectedly.
  
  Solution:
  
  Lock the Worklist Header: Ensure that the worklist header is locked before performing any operations. You can do this by navigating to the relevant transaction in SAP and manually locking the worklist header.
  Check User Sessions: Verify if other users are accessing the same worklist. If so, coordinate with them to avoid conflicts.
  Restart the Process: If the issue persists, try restarting the migration process or the relevant transaction to see if it resolves the locking issue.
  Review Logs: Check the system logs for any additional error messages or warnings that might provide more context about why the worklist header was unlocked.
  Contact SAP Support: If the problem continues and you cannot determine the cause, consider reaching out to SAP support for assistance. They may provide patches or updates if this is a known issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes related to worklist management in SAP, such as LT03 (Transfer Order) or CMIS related transactions.
  Documentation: Review SAP documentation on CMIS and data migration processes for best practices and troubleshooting steps.
  User Roles: Ensure that users have the appropriate roles and permissions to lock and unlock worklists, as insufficient permissions can lead to such errors.
  
  By following these steps, you should be able to address the CNV_CMIS_A_20017 error and continue with your data migration or conversion tasks in SAP.