How To Fix CNV_CMIS064 - Error occurred while getting information from the control tables

SAP Error Message - Details

• Message type: E = Error

• Message class: CNV_CMIS - Message class for CMIS

• Message number: 064

• Message text: Error occurred while getting information from the control tables

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CNV_CMIS064 - Error occurred while getting information from the control tables ?

  The SAP error message CNV_CMIS064, which states "Error occurred while getting information from the control tables," typically arises during data migration or conversion processes, particularly when using the SAP Conversion Management (CM) tools. This error indicates that there is an issue accessing or retrieving data from the control tables that are essential for the migration process.
  Causes:
  
  Database Issues: There may be problems with the database connection, such as network issues, database downtime, or insufficient permissions to access the control tables.
  Missing Control Tables: The control tables required for the migration process may not exist or may have been deleted or corrupted.
  Data Consistency Issues: There could be inconsistencies or corruption in the data stored in the control tables, leading to errors when attempting to read from them.
  Configuration Errors: Incorrect configuration settings in the migration tool or the environment may lead to this error.
  Version Compatibility: The version of the migration tool may not be compatible with the version of the SAP system being used.
  
  Solutions:
  
  Check Database Connection: Ensure that the database is up and running, and that the connection settings are correct. Verify that the user has the necessary permissions to access the control tables.
  Verify Control Tables: Check if the control tables exist in the database. If they are missing, you may need to recreate them or restore them from a backup.
  Data Integrity Check: Perform a data integrity check on the control tables to identify and resolve any inconsistencies or corruption.
  Review Configuration: Double-check the configuration settings of the migration tool to ensure they are set up correctly.
  Consult SAP Notes: Look for relevant SAP Notes or documentation that may address this specific error. SAP frequently updates its knowledge base with solutions for known issues.
  Log Analysis: Review the logs generated during the migration process for more detailed error messages that can provide additional context for troubleshooting.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  SAP Notes: Search for SAP Notes related to CNV_CMIS064 for specific patches or updates that may resolve the issue.
  Migration Tools Documentation: Review the documentation for the specific migration tool you are using, as it may provide additional troubleshooting steps or configuration guidelines.
  Community Forums: Check SAP Community forums or other user groups for discussions related to this error, as other users may have encountered and resolved similar issues.
  
  By following these steps, you should be able to identify the root cause of the CNV_CMIS064 error and implement an appropriate solution.