How To Fix CNV_CDOP_CC018 - Information about the jobs for stat. collection could not be retrieved.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CNV_CDOP_CC - CDOP - Messages for the Control Center

  • Message number: 018

  • Message text: Information about the jobs for stat. collection could not be retrieved.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CNV_CDOP_CC018 - Information about the jobs for stat. collection could not be retrieved. ?

    The SAP error message CNV_CDOP_CC018 indicates that the system was unable to retrieve information about jobs related to statistical collection. This error typically arises in the context of data migration or conversion processes, particularly when using the SAP Conversion Tools.

    Causes:

    1. Job Not Found: The job that is supposed to collect statistics may not exist or may have been deleted.
    2. Authorization Issues: The user executing the transaction may not have the necessary authorizations to view job information.
    3. System Configuration: There may be issues with the configuration of the job scheduling or the background processing system.
    4. Database Issues: There could be underlying database issues that prevent the retrieval of job information.
    5. Job Status: The job may be in a status that does not allow for information retrieval (e.g., canceled or terminated).

    Solutions:

    1. Check Job Status: Use transaction code SM37 to check the status of the jobs related to statistical collection. Ensure that the jobs are active and not canceled or failed.
    2. Verify Authorizations: Ensure that the user has the necessary authorizations to access job information. This may involve checking roles and permissions in the user profile.
    3. Recreate Jobs: If the job is missing, consider recreating it or scheduling a new job for statistical collection.
    4. Check System Logs: Review system logs (transaction SM21) for any related errors or warnings that might provide more context about the issue.
    5. Database Consistency: Run database consistency checks to ensure that there are no underlying issues affecting job retrieval.
    6. Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SM37 (Job Monitoring), SM21 (System Log), and ST22 (Dump Analysis) for troubleshooting.
    • SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
    • Documentation: Review the documentation for the specific SAP module or tool you are using, as it may contain additional insights into job management and statistical collection.

    By following these steps, you should be able to diagnose and resolve the CNV_CDOP_CC018 error effectively.

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