How To Fix CNV_CDOP_CA077 - Activity "Determine Customer Objects" is not yet finished


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CNV_CDOP_CA - CDOP Clearing Analysis

  • Message number: 077

  • Message text: Activity "Determine Customer Objects" is not yet finished

  • Show details Hide details
  • What causes this issue?

    You want to execute activity <ZK>Import Statistics</>, but this is not
    possible until activity <ZK>Determine Customer Objects</> has
    been completed.

    System Response

    It is not possible to execute Import Statistics before the successful
    completion of Determine Customer Objects Activity.

    How to fix this error?

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CNV_CDOP_CA077 - Activity "Determine Customer Objects" is not yet finished ?

    The SAP error message CNV_CDOP_CA077, which indicates that the activity "Determine Customer Objects" is not yet finished, typically arises during the execution of a data migration or conversion process, particularly in the context of SAP S/4HANA migrations or similar projects. This error suggests that the system is still processing the determination of customer-specific objects, and the activity has not completed successfully.

    Causes:

    1. Long Processing Time: The activity may take longer than expected due to a large volume of data or complex customer-specific configurations.
    2. Locking Issues: There may be database locks or other processes that are preventing the completion of the activity.
    3. Configuration Errors: Incorrect configurations or settings in the migration project can lead to incomplete processing.
    4. System Performance: Insufficient system resources (CPU, memory, etc.) can slow down the processing time.
    5. Errors in Previous Steps: If there were errors in earlier steps of the migration process, it could affect the completion of this activity.

    Solutions:

    1. Check the Status: Monitor the status of the activity in the relevant transaction (e.g., using transaction codes like SM37 for job monitoring) to see if it is still running or if it has failed.
    2. Increase Timeout Settings: If the process is taking too long, consider increasing the timeout settings for the job or process.
    3. Review Logs: Check the logs for any error messages or warnings that could provide more context on why the activity is not finishing.
    4. Release Locks: If there are locks, identify and release them. You can use transaction SM12 to check for and delete any unnecessary locks.
    5. Optimize Performance: Ensure that the system has adequate resources and consider optimizing the database or application performance.
    6. Re-run the Activity: If the activity has failed, you may need to re-run it after addressing any underlying issues.
    7. Consult Documentation: Refer to SAP Notes or documentation related to the specific migration or conversion process you are undertaking for any known issues or additional troubleshooting steps.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide guidance on the "Determine Customer Objects" activity.
    • Migration Cockpit: If you are using the SAP Migration Cockpit, ensure that you are following the recommended steps and configurations.
    • SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.

    If the problem persists after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance.

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