How To Fix CNV_CDMC_CC076 - Error while fetching customer objects from &1.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CNV_CDMC_CC - CDMC - Messages for the Control Center

  • Message number: 076

  • Message text: Error while fetching customer objects from &1.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CNV_CDMC_CC076 - Error while fetching customer objects from &1. ?

    The SAP error message CNV_CDMC_CC076 typically occurs during the data migration process, particularly when using the SAP Customer Data Migration Cockpit (CDMC). This error indicates that there was an issue fetching customer objects from a specified source, which is represented by the placeholder &1.

    Cause:

    The error can be caused by several factors, including:

    1. Data Source Issues: The source system may not be accessible, or there may be connectivity issues.
    2. Authorization Problems: The user executing the migration may not have the necessary authorizations to access the customer objects.
    3. Configuration Errors: There may be misconfigurations in the migration settings or parameters.
    4. Data Integrity Issues: The data in the source system may be corrupted or not in the expected format.
    5. Technical Errors: There could be underlying technical issues, such as database locks or system performance problems.

    Solution:

    To resolve the CNV_CDMC_CC076 error, you can follow these steps:

    1. Check Connectivity: Ensure that the source system is accessible and that there are no network issues.
    2. Review Authorizations: Verify that the user has the necessary authorizations to access the customer objects in the source system.
    3. Examine Configuration: Review the migration configuration settings to ensure they are correctly set up.
    4. Data Validation: Check the integrity of the data in the source system. Look for any inconsistencies or corruption that may be causing the issue.
    5. System Logs: Check the system logs for any additional error messages or warnings that may provide more context about the issue.
    6. Retry the Migration: After addressing any identified issues, try to rerun the migration process.
    7. Consult Documentation: Refer to the SAP documentation for the Customer Data Migration Cockpit for any specific guidelines or troubleshooting steps related to this error.
    8. Contact SAP Support: If the issue persists, consider reaching out to SAP support for further assistance.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
    • Migration Cockpit Documentation: Review the official SAP documentation for the Customer Data Migration Cockpit for best practices and detailed instructions.
    • Community Forums: Engage with the SAP Community or forums where other users may have encountered and resolved similar issues.

    By following these steps, you should be able to identify and resolve the cause of the CNV_CDMC_CC076 error.

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