How To Fix CNV_CDMC_CC021 - The user in the RFC connection is not of the type DIALOG


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CNV_CDMC_CC - CDMC - Messages for the Control Center

  • Message number: 021

  • Message text: The user in the RFC connection is not of the type DIALOG

  • Show details Hide details


  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CNV_CDMC_CC021 - The user in the RFC connection is not of the type DIALOG ?

    The SAP error message CNV_CDMC_CC021 indicates that the user configured in the RFC (Remote Function Call) connection is not of the type DIALOG. This typically occurs when the system is trying to execute a function that requires a dialog user, but the user defined in the RFC connection is of a different type, such as a system user or service user.

    Cause:

    1. User Type: The user defined in the RFC connection is not a dialog user. Dialog users are interactive users who can log into the SAP system and perform transactions.
    2. RFC Configuration: The RFC connection may be incorrectly configured to use a non-dialog user.
    3. Authorization Issues: The user may not have the necessary authorizations to perform the required actions.

    Solution:

    1. Change User Type:

      • Ensure that the user defined in the RFC connection is a dialog user. You can check this in transaction SU01 (User Maintenance) by looking at the user type.
      • If the user is not a dialog user, you may need to create a new dialog user or change the existing user's type.
    2. Update RFC Connection:

      • Go to transaction SM59 (RFC Destinations) and check the configuration of the RFC connection.
      • Ensure that the user specified in the RFC connection is a dialog user.
    3. Check Authorizations:

      • Verify that the dialog user has the necessary authorizations to perform the required actions. You can check this in transaction SU53 (Display Authorization Check) after attempting to execute the function.
    4. Testing:

      • After making the necessary changes, test the RFC connection to ensure that the error is resolved.

    Related Information:

    • User Types in SAP:

      • Dialog User: A user who can log on to the SAP system and perform transactions.
      • System User: A user that is typically used for background processing and does not require a dialog session.
      • Service User: A user that is used for specific services and may have limited access.
    • RFC Connection Types:

      • T: TCP/IP connection
      • G: Group connection
      • H: HTTP connection
      • S: Secure connection
    • Transaction Codes:

      • SU01: User Maintenance
      • SM59: RFC Destinations
      • SU53: Display Authorization Check

    By ensuring that the user in the RFC connection is a dialog user and has the appropriate authorizations, you should be able to resolve the CNV_CDMC_CC021 error.

    • Do you have any question about this error?


      Upgrade now to chat with this error.


Instant HelpGet instant SAP help. Start your 7-day free trial now.


Related SAP Error Messages

Click the links below to see the following related messages:

Click on this link to search all SAP messages.


Rating
ERPlingo simplifies finding the accurate answers to SAP message errors. I now use every week. A must have tool for anyone working with SAP! Highly recommended!
Rate 1
Kent Bettisworth
Executive SAP Consultant