How To Fix CNV_CDMC_CC018 - Information about the jobs for stat. collection could not be retrieved

SAP Error Message - Details

• Message type: E = Error

• Message class: CNV_CDMC_CC - CDMC - Messages for the Control Center

• Message number: 018

• Message text: Information about the jobs for stat. collection could not be retrieved

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CNV_CDMC_CC018 - Information about the jobs for stat. collection could not be retrieved ?

  The SAP error message CNV_CDMC_CC018 indicates that the system was unable to retrieve information about jobs related to statistical collection. This error typically occurs in the context of data migration or conversion processes, particularly when using the SAP Conversion Tools.
  Cause:
  The error can be caused by several factors, including:
  
  Job Not Scheduled: There may not be any jobs scheduled for statistical collection, leading to the inability to retrieve job information.
  Authorization Issues: The user executing the operation may not have the necessary authorizations to view job information.
  System Configuration: There may be issues with the configuration of the job scheduling or the statistical collection process.
  Technical Issues: There could be underlying technical issues, such as database connectivity problems or inconsistencies in the job management tables.
  
  Solution:
  To resolve the CNV_CDMC_CC018 error, you can take the following steps:
  
  
  Check Job Scheduling:
  
  Go to transaction SM37 (Job Monitoring) and check if any jobs related to statistical collection are scheduled or have been executed.
  If no jobs are found, you may need to schedule the necessary jobs for statistical collection.
  
  
  
  Review Authorizations:
  
  Ensure that the user has the appropriate authorizations to access job information. You may need to consult with your SAP security team to verify and adjust the user's roles and permissions.
  
  
  
  Check Configuration:
  
  Review the configuration settings for the statistical collection process. Ensure that all necessary parameters are correctly set up.
  
  
  
  System Logs:
  
  Check the system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  
  
  
  Technical Support:
  
  If the issue persists, consider reaching out to SAP support or your internal technical team for further investigation. They may need to look into the system's job management tables or perform a deeper analysis of the system's configuration.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM37 (Job Monitoring), SLG1 (Application Log), and SM21 (System Log) for troubleshooting.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the documentation related to the SAP Conversion Tools and statistical collection processes for best practices and configuration guidelines.
  
  By following these steps, you should be able to identify the root cause of the CNV_CDMC_CC018 error and implement a suitable solution.