How To Fix CNV_CDMC_CA172 - Error while displaying the end user documentation

SAP Error Message - Details

• Message type: E = Error

• Message class: CNV_CDMC_CA - CDMC Clearing Analysis

• Message number: 172

• Message text: Error while displaying the end user documentation

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CNV_CDMC_CA172 - Error while displaying the end user documentation ?

  The SAP error message CNV_CDMC_CA172 typically occurs in the context of the SAP Conversion and Data Migration Cockpit (CDMC) when there is an issue related to displaying end-user documentation. This error can arise due to various reasons, including missing documentation, configuration issues, or system settings.
  Cause:
  
  Missing Documentation: The end-user documentation may not be available or properly configured in the system.
  Authorization Issues: The user may not have the necessary authorizations to access the documentation.
  System Configuration: There may be issues with the configuration of the CDMC or related components.
  Technical Issues: There could be underlying technical issues, such as problems with the database or application server.
  
  Solution:
  
  
  Check Documentation Availability:
  
  Ensure that the end-user documentation is available in the system. You may need to check if it has been properly uploaded or configured.
  
  
  
  Verify User Authorizations:
  
  Check the user roles and authorizations to ensure that the user has the necessary permissions to access the documentation.
  
  
  
  Review Configuration Settings:
  
  Review the configuration settings of the CDMC to ensure that everything is set up correctly. This may involve checking the relevant customizing settings in the SAP system.
  
  
  
  Check for Technical Issues:
  
  Look into the system logs (transaction SLG1) for any related error messages that could provide more context on the issue.
  If there are database or application server issues, consider performing a system check or consulting with your technical team.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message. SAP frequently releases notes that provide fixes or workarounds for known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with the error message details and any relevant logs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SLG1 (Application Log) for checking logs and SU53 (Authorization Check) for authorization issues.
  Documentation: Review the official SAP documentation related to the CDMC for any specific instructions or guidelines regarding end-user documentation.
  Community Forums: Check SAP Community forums or other user groups for discussions related to this error, as other users may have encountered and resolved similar issues.
  
  By following these steps, you should be able to diagnose and resolve the CNV_CDMC_CA172 error effectively.