How To Fix CNV_40300596 - CNV_00001_API returned error. Contact SAP for support


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CNV_40300 - Message class for package 40300 (ANLKL)

  • Message number: 596

  • Message text: CNV_00001_API returned error. Contact SAP for support

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CNV_40300596 - CNV_00001_API returned error. Contact SAP for support ?

    The SAP error message CNV_40300596 with the additional note CNV_00001_API returned error. Contact SAP for support typically indicates an issue related to the SAP Conversion or Migration process, particularly when using the SAP S/4HANA Migration Cockpit or similar tools. This error suggests that there was a failure in the API call made during the conversion or migration process.

    Possible Causes:

    1. Data Inconsistencies: There may be inconsistencies or issues with the data being migrated, such as missing mandatory fields or invalid data formats.
    2. Configuration Issues: Incorrect configuration settings in the migration cockpit or related tools can lead to errors during the migration process.
    3. Authorization Issues: The user executing the migration may not have the necessary authorizations to perform certain actions.
    4. System Performance: Performance issues or timeouts during the migration process can also trigger this error.
    5. Version Compatibility: The version of the migration tool or the source system may not be compatible with the target system.

    Solutions:

    1. Check Logs: Review the detailed logs generated during the migration process to identify the specific cause of the error. Look for any preceding error messages that may provide more context.
    2. Data Validation: Ensure that the data being migrated is clean and adheres to the required formats. Validate that all mandatory fields are populated.
    3. Configuration Review: Double-check the configuration settings in the migration cockpit to ensure they are set up correctly.
    4. User Authorizations: Verify that the user executing the migration has the necessary authorizations to perform the required actions.
    5. Performance Monitoring: Monitor system performance during the migration process to identify any bottlenecks or timeouts.
    6. Consult SAP Notes: Search for relevant SAP Notes or Knowledge Base Articles (KBAs) that may address this specific error. SAP frequently updates their documentation with solutions for known issues.
    7. Contact SAP Support: If the issue persists after troubleshooting, it may be necessary to contact SAP Support for further assistance. Provide them with the error message, logs, and any other relevant information to expedite the support process.

    Related Information:

    • SAP Notes: Check the SAP Support Portal for any notes related to the CNV_40300596 error. SAP often provides patches or workarounds for known issues.
    • Migration Cockpit Documentation: Review the official SAP documentation for the Migration Cockpit to ensure that all steps are being followed correctly.
    • Community Forums: Engage with the SAP Community or forums where other users may have encountered similar issues and can share their solutions.

    By following these steps, you should be able to diagnose and potentially resolve the error CNV_40300596. If not, SAP Support will be your best resource for a resolution.

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