How To Fix CNV_20800213 - Participating customers have different Authorization Group (KNVV-BEGRU)

SAP Error Message - Details

• Message type: E = Error

• Message class: CNV_20800 - Message class for CNV_20800

• Message number: 213

• Message text: Participating customers have different Authorization Group (KNVV-BEGRU)

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

What causes this issue?

According to the mapping, you want to merge two or more old customer
records into one target customer record. However, not all the old
records have identical master data settings: It was found that old
customer records have different values for 'Authorization Group'. (This
is determined by the indicator 'Authorization Group', field KNVV-BEGRU).
This may lead to inconsistencies in some applications related to target
customer data.

System Response

<ZH>Error</>
From a technical perspective, this message can be ignored. This may make
sense in the following cases:
No postings to the respective customer records have been made.
The respective customer records are not used any longer and are meant to
be merged into a dummy record

How to fix this error?

Analyze the situation, and either change the mapping so that only
customer records with identical master data settings are merged, or
decide to ignore the message because one of the special cases described
above applies.
If you decide to ignore the error even though none of the special cases
described above applies, consider that <ZH>the target customer record
will get the Authorization Group of the old customer record for which
priority indicator is set. </>Make sure to evaluate the impact of this
decision - for example regarding potential inconsistencies and required
follow-up activities - <ZH>before</> you continue with the conversion

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CNV_20800213 - Participating customers have different Authorization Group (KNVV-BEGRU) ?

  The SAP error message CNV_20800213 indicates that there is a mismatch in the Authorization Group (field KNVV-BEGRU) for participating customers during a data migration or conversion process. This error typically arises in the context of SAP data migration projects, particularly when using tools like SAP S/4HANA Migration Cockpit or SAP Data Services.
  Cause:
  The error occurs when the system detects that the participating customers in the migration process have different values in the Authorization Group field (KNVV-BEGRU). This field is used to control access to customer master data, and having different authorization groups can lead to inconsistencies or security issues during the migration.
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Identify the Customers: Determine which customers are involved in the migration process and have differing Authorization Groups. You can do this by querying the customer master data table (e.g., KNVV) to check the BEGRU field for the relevant customers.
  
  
  Standardize Authorization Groups: Decide on a common Authorization Group that should be used for all participating customers. You may need to consult with your security or compliance team to determine the appropriate group.
  
  
  Update Customer Records: Update the Authorization Group for the affected customers to ensure they all have the same value. This can be done through transaction codes like XD02 (Change Customer) or via mass update tools if there are many records to change.
  
  
  Re-run the Migration: After standardizing the Authorization Groups, re-run the migration process to see if the error persists.
  
  
  Check for Other Issues: If the error continues, ensure that there are no other discrepancies in the customer data that could be causing the issue.
  
  
  Related Information:
  
  Authorization Groups: These are used in SAP to control access to certain data. They can be defined in the customer master data and are important for maintaining data security.
  Data Migration Tools: Familiarize yourself with the tools you are using for migration, as they may have specific requirements or settings related to authorization groups.
  SAP Notes: Check for any relevant SAP Notes or documentation that may provide additional insights or updates related to this error message.
  
  By following these steps, you should be able to resolve the CNV_20800213 error and successfully complete your data migration process.